Technical Sales Engineer - Eastern Region (United States)

About MPI America, Inc.

Headquartered in San Jose, CA, MPI America is a global technology leader in Semiconductor, Light Emitting Diode (LED), Photo Detectors, Lasers, Materials Research, Aerospace, Automotive, Fiber Optic, Electronic Components and more. MPI’s four main business sectors include Probe Card, Photonics Automation, Advanced Semiconductor Test and Thermal Divisions. MPI products range from various advanced probe card technologies, probers, testers, material handlers, inspection and thermal air systems. Many of these products are accompanied by state-of-the-art Calibration and Test & Measurement software suites. The diversification of product portfolio and industries allows a healthy environment for employee growth and retention. Cross pollination of product technologies allows each new innovation to provide differentiation in areas that are meaningful to our precious customer base.

As a regular employee of the Company, you will be eligible to participate in several Company-sponsored benefits including medical and 401K with company match. In addition, you will be entitled to personal time off (vacation and sick time) in accordance with the Company’s vacation policy.

Job Title: U.S. Eastern Regional Technical Sales Engineer

Summary:

The Technical Sales Engineer is responsible for the proactive development of customer relationships and sales generation in the semiconductor industry by understanding and maximizing customer and prospective product and applications requirements. The Technical Sales Engineer works collaboratively with the Regional Sales Manager to enhance the sales and order acquisition process for assigned semiconductor test customers while pursuing opportunities for expanded sales opportunities and delivering innovative technical solutions.

The Technical Sales Engineer plays a crucial role in selling complex, mechanical products or services while engaging with the sales and application teams. This role requires a mix of technical expertise, problem-solving skills, and a strong sales acumen to understand customer needs, provide tailored solutions, and close deals.

Essential Job Functions of the Position:

• Utilizing established AST sales processes build relationships with the AST customer base to fully understand the customers' requirements, communicate them throughout the sales team, and determine our opportunities to earn additional business
• When assigned by management, assume ownership for customer relationship and sales development at specific accounts including conducting customer sales visits to identify and obtain additional business opportunities resulting in orders for AST products
• Function as a semiconductor equipment technical subject matter expert regarding customer applications by effectively communicating how AST value, products, and services can best satisfy customer requirements. Identify new prospective semiconductor test equipment applications for AST products by understanding customer pain points and how AST product capabilities provide solutions
• When assigned by management, assist with support of external Manufacturer’s Representative firms to complement selling efforts in assigned territory
• Heavy customer prospect communication required via telephone and digital means. Proactive sales efforts are a key part of the monthly job requirement
• Effective utilization of the Customer Relationship Management (CRM) software to forecast, develop, document, and follow up on customer opportunities in a consistent and disciplined manner
• Develop and execute account plans to ensure customer satisfaction, sales growth and product utilization
• Build and maintain strong, long-lasting customer relationships.
• Forecast and track key account metrics.
• Other duties as assigned.

Education, Experience, And Skills Required:

• 2 or 4-year degree in a hardware focused technical discipline with experience in business and marketing
• Mechanical or Electrical Engineering concentrations are highly desired
• Experience in semiconductor industry sales or in a related profession is strongly preferred
• Proven sales track record working with technical customers in focused mechanical and electrical environments
• Intuitive, hands on, mechanical abilities in real world applications
• Demonstrated strong relationship building skills at all organizational levels
• Must have an excellent grasp of business, marketing, and economic practices
• Technical understanding of wafer probe / test applications technologies is beneficial
• Excellent communication, presentation, and negotiation skills
• Flexible and short notice travel availability up to 50% within the America’s
• International travel requirements for training and industry events

Employment Requirements:

• Skills: Ability to use advanced Microsoft Office programs, e.g. Word, Excel, PowerPoint…. etc. Good verbal and presentation skills, effective communication skills
• Essential Abilities: Fast learner, self-motivated, team player, self-starter, problem solver. Works independently without supervision
• Employment Authorization: Authorized to work in the US. without employer sponsor

Working Conditions:

• Job Type: Full time
• Hours: 8 am to 5 pm, Monday to Friday, Weekend and overnight work may be required based upon company needs.
• Travel: Requiring up to 50% travel. Weekend and overnight travel may be required based upon customer requirements and company needs. Attend trade shows and technical conferences as required.
• Job Location: East of the Mississippi river plus Texas