Remote Senior Technical Support Triage Specialist

ECP

Remote job

ECP is seeking a Customer Support Specialist III to act as the final escalation point for complex issues and to perform deep technical triage before routing to Dev, Pharmacy, Billing, Compliance, or Product. You will reproduce issues, validate bugs, and ensure well-documented tickets reach downstream teams. This role emphasizes technical investigation, quality control, and proactive product support, serving as a bridge between Support and other teams to improve issue quality and support smoother #J-18808-Ljbffr ECP

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Vacancy posted 3 days ago

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