Receptionist

Job Description

Job Description

Schedules patient appointments accurately in appropriate time slots

Reviews scheduled patients for outstanding balances and places calls to notify patients prior to making future appointments

Demonstrates excellent customer service while on the phone or in person.

Answers busy phone lines

Collects appropriate co-pays and any outstanding balances at time of visit.

Ensures all forms have necessary demographic information and takes all other necessary documents at the time of the check-in.

Consistently completes and takes detailed messages and sends to the appropriate staff member during office visit.

Maintains patient and office confidentiality.

Displays professionalism in dealings with patients, staff, and clinicians.

Completes miscellaneous administrative functions as needed, including printing out immunization records.

Pitches in to cover shortages.

Consistently takes initiative to assist in other administrative functions (i.e. medical records, collection calls, referrals).

Qualifications/Requirements:

High School diploma

Experience – Minimum of 2 years reception experience in a healthcare office setting, a plus

Technical/Clinical Skills (Usage):

Typing

Microsoft office

EMR Experience a plus

Main Street Pediatrics is a busy 5-doctor practice seeing children from 0-21 years of age

Company Description

Main Street Pediatrics is a busy 5-doctor practice seeing children from 0-21 years of age