Senior Dynatrace Engineer - Hybrid Atlanta, GA

Job Description

Job Description

State Agency: Georgia Dept. of Transportation

Job Summary:

Under limited supervision, coordinates, designs, and secures computer databases to store, track, and maintain a large volume of critical business information. Serves as highest advanced-level subject matter expert, providing authoritative guidance for professional staff. May also serve in a lead role. Collaborate with cross-functional teams to automate monitoring, troubleshoot performance bottlenecks, and research for Root Cause Analysis (RCA) across hybrid, multi-cloud, and microservices architectures. This is for the INET Program.

1. Monitoring & Observability:
   
• Configure, maintain, and optimize monitoring solutions using Dynatrace.
  
• Enable end-to-end visibility across infrastructure, systems, and applications.
  
• Develop dashboards, alerts, and health checks to ensure system health and reliability.
  
• Monitor service performance and availability and set alert thresholds to minimize false positives.
  
2. Infrastructure Systems Monitoring:
   
• Monitor Windows/Linux servers, virtual environments, and cloud platforms (AWS, Azure, GCP).
  
• Support monitoring of databases, middleware, and network components.
  
• Collaborate with infrastructure and cloud teams to identify trends and capacity needs.
  
• Proactively identify and resolve issues before they impact production.
  
3. Application Monitoring:
   
• Use Dynatrace to monitor application performance and transaction flows.
  
• Support synthetic monitoring and real user monitoring.
  
• Work closely with application teams to ensure comprehensive monitoring coverage.
  
• Assist in troubleshooting performance issues at both the application and system level.
  
4. Incident Support:
   
• Participate in incident response efforts related to performance and availability.
  
• Provide monitoring insights during troubleshooting and root cause analysis.
  
• Identify and close monitoring gaps.
  
5. Continuous Improvement:
   
• Enhance monitoring standards and documentation.
  
• Recommend improvements to monitoring configurations and alert strategies.
  
• Support integration of monitoring tools with IT Service Management (ITSM) platforms.
  

Requirements:

• Education: Bachelor's degree in information systems, Computer Science, or equivalent experience.
  
• Experience:
  
• 5+ years in systems engineering, infrastructure support, or monitoring roles.
  
• 5+ years of hands-on experience with Dynatrace or similar APM tools.
  
• Technical Skills:
  
• Knowledge of Windows/Linux servers, virtualized environments (VMware), and cloud platforms (AWS, Azure, GCP).
  
• Basic networking understanding (DNS, TCP/IP, load balancing).
  
• Experience with scripting or automation tools like PowerShell or Bash (preferred).
  
• Familiarity with Kubernetes or container monitoring.
  
• Experience with ITIL practices and regulated industries (e.g., healthcare, financial services).
  
• Soft Skills:
  
• Strong troubleshooting and analytical skills.
  
• Effective communication and collaboration across teams.
  
• Detail-oriented with a proactive mindset.
  

Skill

Required / Desired

Amount

of Experience

Demonstrate ability to effectively communicate verbally and in writing with all levels of staff and management
Required
5
Years

Knowledge of Windows/Linux servers, virtualized environments (VMware), and cloud platforms (AWS, Azure, GCP).
Required
5
Years

Experience with scripting or automation tools like PowerShell or Bash (preferred).
Required
5
Years

Basic networking understanding (DNS, TCP/IP, Load balancing).
Required
5
Years

Experience migrating from Dynatrace Managed to SaaS
Required
5
Years

Knowledge of recommending baseline monitoring thresholds, KPI;s and SLA's
Required
5
Years

Familiarity with enterprise log analysis frameworks and tools like Jira or Service Now.
Required
5
Years

Exposure to AWS Solution Architect Professional Certification (Preferred).
Required
3
Years