UX Content Designer (2-4 years)

Title - UX Content Designer
Location- Pittsburgh, PA/Phoenix, AZ/Columbus, OH - Hybrid

TEAM DYNAMIC: · Collaborative environment with content designers, product owners, and design teams · Regular interaction with developers and senior leadership/management · Acts as the face of content review with Legal

ROLE/RESPONSIBILITIES: · Lead content creation and act as subject matter expert within product design · Partner with designers to apply UX writing to established products · Identify user problems and craft clear, effective content solutions · Collaborate with writers to maintain consistent content guidelines and language · Conduct user research (test plans, interview guides, scripts, analysis) · Support design process by integrating content strategy · Partner with product managers on legal, risk, and compliance reviews · Present and explain content decisions to non-experts

Must Have
Copywriting and Editing
Digital Content Delivery
Digital Copywriting
Microsoft Office
Previous familiarity with a regulated industry (legal, compliance, risk) Could be healthcare, finance, etc
UX Content Design
UX writing

Nice To Have
Agile
Content Strategy
Design Thinking
Digital Communications
Healthcare exp (for information sensitivity)
Insurance
Previous Banking/investment/financial institution exp
User Experience

Ref: #404-IT Pittsburgh

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.