Product Owner - Cash and Transportation Services

Product Owner - Cash and Transportation Services

Jacksonville, Florida;Dallas, Texas; College Park, Georgia

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for maximizing the value for one or more products. Key responsibilities include working with stakeholders to understand their needs, and with product managers or specialists to ensure they are aligning on priorities and creating the vision and roadmap for the product to align with strategic direction for the business or technology domain. Job expectations include ensuring delivery of products that meet the expectations of our clients, including features, security, availability, resiliency, timelines and costs.

Line of Business Job Description:

Responsible for maximizing the value for a product. Defines the vision and roadmap for the product, defining and prioritizing stories in the product backlog, and articulating this to both stakeholders and the development team. Works closely with stakeholders to understand their needs, and with the Product Manager in a scaled Agile model to ensure there is alignment. Possess a working knowledge of the product, and basic understanding of the business or technology domain. With some guidance, creates the vision and roadmap for the product to align with strategic direction for the business or technology domain. Communicates the product vision and roadmap to stakeholders and the team. Collaborates with stakeholders to understand their needs and problems. Creates and prioritizes work for one team. Learning to collaborate with cross-functional teams. With some guidance, creates and prioritizes stories in the product backlog. Refines stories with the team to ensure there are enough ready stories to load the next 1-2 sprints. Reviews and accepts stories and is empowered to make on-the-spot decisions on scope and requirements. Works in partnership with the team to ensure that optimum value is obtained through technology and through an advanced understanding of the business. Individual contributor.

This role serves as an individual contributor who partners closely with Product Management, stakeholders, and delivery teams within a scaled Agile environment to ensure alignment between business needs, product strategy, and execution. The individual coordinates the refinement of low-level, detailed requirements and manages daily work assignment at the story level, maintaining a strong working knowledge of the product and a foundational understanding of the relevant business and technology domains. They work directly with stakeholders to understand needs and translate them into actionable work, while collaborating with the Product Manager to adhere to the established roadmap and prioritization.

The role is responsible for creating, refining, prioritizing, and maintaining stories in the product backlog, ensuring there are sufficient "ready" stories to support the next one to two sprints. This includes refining stories with the team, reviewing and accepting completed work, and making on-the-spot decisions regarding scope and requirements as needed. The individual manages team capacity with a forward-looking view of three to four months, confirms development completion, and regularly demos completed work to Product Management and other key stakeholders. Through a deep understanding of the functional capabilities of supported applications and platforms, this role works in close partnership with the team to maximize business value delivered through technology.

Responsibilities:

• Generates the vision and roadmap for the product to align with strategic direction for the business or technology domain

• Communicates the product vision and roadmap to stakeholders and the team

• Collaborates with stakeholders to understand their needs and problems

• Prioritizes and creates work for a team, learning to collaborate with cross-functional teams

• Creates, prioritizes and refines stories in the product backlog

• Reviews and accepts stories and makes decisions regarding scope and requirements

• Partners with the team to ensure that optimum value is obtained through technology and through subject-matter expertise of the business

Required Qualifications:

• 3+ years relevant work experience with business and technology projects including process improvement/re-engineering and technology change efforts

• Knowledge of project tools (JIRA experience preferred)

• User Acceptance Testing experience

• Experience with and knowledge of Agile project management methodology

• Process design oriented

• Ability to work in a fast-paced environment while maintaining attention to detail and accuracy

• Ability to facilitate meetings, capture key outcomes/actions and own product documentation

• Intermediate proficiency using Microsoft Office products such as Word, Excel, PowerPoint, Project and in Visio

• Strong decision making skills with an assertive and proactive communication style

• Strong communication skills (verbal, written and presentation) and active listening skills

• Must be proficient in data management to include strong data analytic capability

• Must have strong organizational skills and be able to handle multiple tasks

• Enthusiastic, energetic, determined and positive - especially under pressure

• Critical thinker and risk minded

Desired Qualifications:

• Experience supporting and participating in technology change efforts

• Proficient in understanding technology and data management

• 5+ years of project management experience with a complete understanding of the key principles and frameworks of Project Management and Process Development

• Scrum Master experience

• Agile SAFE certification

• Check Operations experience

Skills:

• Agile Practices

• Analytical Thinking

• Collaboration

• Result Orientation

• Solution Delivery Process

• Influence

• Risk Management

• Solution Design

• Stakeholder Management

• Technical Strategy Development

• Application Development

• Business Acumen

• Data Management

• DevOps Practices

• Financial Management

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.