Executive Administrative Assistant - Payments Merchant and Institutional

Executive Enablement & Strategic Support

Serve as a primary liaison for multiple executives, managing priorities, communications, and daily operational flow

Anticipate leadership needs and proactively resolve scheduling, conflicts, and execution barriers

Prepare executives for internal and external engagements, including briefing materials, talking points, and follow-ups

Own complex, high-volume calendar management across multiple leaders with competing priorities

Coordinate and manage executive meetings, including leadership forums, offsites, and enterprise-wide sessions

Drive meeting effectiveness through agenda development, material preparation, and action tracking

Draft and manage executive communications, ensuring clarity, consistency, and alignment with leadership messaging

Act as a central coordination point for cross-functional teams, business partners, and external stakeholders

Manage follow-ups and ensure accountability on key deliverables and commitments

Support execution of business rhythms including reporting, leadership updates, and planning cycles

Manage logistics for events, travel, offsites, and key leadership initiatives

Track and manage operational processes such as expense reporting, approvals, and organizational updates

Assist in preparation of executive reports, presentations, and business reviews

Monitor and track key initiatives, ensuring timely progress and escalation where appropriate

Maintain organizational artifacts such as org charts, contact lists, and leadership materials

Core competencies include executive presence, strategic thinking, operational excellence, communication, and problem solving

Basic qualifications include a high school diploma or equivalent and typically five or more years of experience in administrative and support staff activities

Preferred skills/experience include well-developed reading, writing and mathematical skills, ability to manage multiple tasks/projects and deadlines simultaneously, demonstrated administrative and clerical skills, ability to identify and resolve exceptions and to interpret data, effective verbal and written communication and grammatical skills, and proficient computer navigation skills using a variety of software packages including Microsoft Office applications