Warranty Engineer (On-site Warranty Coordinator)

To maximize Airinmar’s revenues and their customers ROI through savings associated with Value Engineering, Warranty Management, Consultancy, PBH O&A policing, Sourcing, Guarantee Management and other value stream activities. Contact suppliers in order to seek clarification of work scope/pricing/warranty and challenge when a decision is unjustified. What you will be responsible for: Contact suppliers to seek clarification of work scope/pricing/warranty and challenge when a decision is unjustified. Record VE/WTY outcomes in the respective systems. Enforce contractual terms and recover associated benefits. Manage contract TAT remedies, including those enshrined within the Airbus SSC and Boeing PSAA. Be the go-to department for engineering/technical issues and provide subject matter expertise to other Airinmar departments. Assist Sales & Business Development with designing strategic programs for customer cost reduction and gainshare revenue generation. Meet Airinmar’s requirements relating to Technical Services obligations contained within customer/Airinmar Contracts, SOWs and MOUs. Apply continuous improvement to develop Airinmar’s processes, procedures and systems to improve the department’s overall efficiency and ability to meet the needs of the customer. Apply continuous improvement to develop new cost reduction mechanisms to maintain Airinmar’s competitiveness. Maximize Customer’s ROI and Airinmar’s revenues through delivering (or supporting the delivery of) the services outlined in customer statements of work. Perform account reporting to the allocated Program Manager. Carry out and manage projects and tasks to ensure customer satisfaction. Be able to build multi-level relationships within Customer, both internally and externally. Support the implementation and management of the delivery of Warranty Management services (in coordination with UK-based staff) Proactively apply Continuous Improvement, including the Identification and implementation of initiatives/projects Lead/Support periodic program reviews Identify, create and manage warranty claims for component, line maintenance, heavy maintenance and other eligible events Contact suppliers to gather the necessary information to justify a quoted repair and contest where appropriate. Maintain data integrity Maintain regular verbal & written updates with the UK team Provide a point of contact for data retrieval, problem resolution, escalation and advice. Carry out business development and identify up-selling opportunities All other duties as assigned #J-18808-Ljbffr