Account Associate - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits: 401(k)Bonus based on performanceCompetitive salaryDental insuranceFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance ABOUT OUR AGENCY: With six years in business, our agency has built a reputation for outstanding customer service, backed by excellent Google reviews and a commitment to our community. Our agent, a proud UCF alumnus with a Master’s in Taxation and a background in public accounting, brings extensive expertise to our operations. Our diverse team of eight includes Spanish and Portuguese speakers, ensuring accessible service for all clients. We prioritize family-oriented values—no nights or weekends—creating a balanced environment for both our team and our clients. Team perks include up to three weeks of PTO, paid holiday closures, a 401k contribution, and group health, dental, and vision benefits. If you’re looking to join a supportive and growing agency, we’d love to connect with you! ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for renata azizi - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS: Strong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.