Inventory Control Clerk

Are you looking to make an impactful difference in your work, yourself, and your community? We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. We strive to make both our internal and external communities better everyday! The Claims Examiner position handles a variety of claims with a focus on providing the highest level of service for policyholders and ICW Group to bring claims to an equitable conclusion within Company standards and best practice guidelines. The Claims Examiner works with a sense of urgency, understands insurance coverage concepts, and navigates the legal system with the support of counsel to drive strategic outcomes. Manages all aspects of a moderately complex claims inventory Effectively communicates with policyholders, agents, attorneys, and witnesses to gather information and provide the highest possible level of customer service. Promptly investigates claims to determine exposure, works with appropriate experts and makes strategic recommendations. mediation, negotiation, denial, litigation or offer) to proactively drive outstanding results. Operates within the requirements of related state and/or the governing entity rules and regulations as well as internal claims handling policies and procedures. Partners with defense counsel throughout the litigation process in line with ICW litigation guidelines while monitoring legal fees and costs All Claims Examiners: Consistently provides exceptional customer service Effectively collaborates with cross-functional Team Members for project and process discussions Ensures accuracy of data in claims system for compliance with applicable regulatory reporting Continuously seeks to improve technical skills by attending job related training and tracking current case law Workers’ Compensation Claims (Specific Responsibilities): Prepares and presents claims status reports for internal and external stakeholders Works within applicable state rules, regulations as well as ICW Group’s internal claims handling policies and procedures. Creates and adjusts reserves in a timely manner to ensure reserving activities are consistent with company policies Resolves claims fairly and equitably, acting in the best interest of the insured while providing timely benefits to injured workers as required by law Bachelor's degree (or equivalent combination of education and experience) required along with a minimum 1- 4+ years’ related claims or claims handling experience. CERTIFICATES, LICENSES, REGISTRATIONS Certification that meets the minimum standards of training, experience, and skill required. Basic to good understanding of laws and jurisdictional restraints to manage claims Read, analyze, and interpret technical and legal documents Respond to common inquiries or complaints from customers (insured), claimants and regulatory agencies Knowledge of workers’ compensation claims handling, reserving, litigation management, and resolution strategies This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment. 61,979.26 - $97,736.56 This range is exclusive of fringe benefits and potential bonuses. We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match ~ Bonus potential for all positions ~ Paid holidays throughout the calendar year ~ ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. ___________________ Claims