Application Analyst, VBS Healthy Planet

Position Summary

The Application Analyst - Value-Based Services (Healthy Planet) is responsible for the implementation, configuration, maintenance, support, and optimization of Epic Healthy Planet applications and related Value-Based Care workflows. This role serves as a key resource for operational and clinical stakeholders by supporting population health initiatives, accountable care organization (ACO) activities, quality reporting, risk adjustment programs, and data-driven decision-making.

The ideal candidate will possess a strong understanding of Epic Healthy Planet, population health management, and value-based care operations. This individual will collaborate with internal teams to improve workflows, support system enhancements, and ensure Healthy Planet applications effectively support organizational and customer objectives.

Key Responsibilities

• Serve as a primary application support contact for end-users and stakeholders utilizing Epic Healthy Planet and related Value-Based Care applications.
• Configure, maintain, and optimize Healthy Planet functionality, including Managed Contracts, Rosters, Attribution, Registries, Data Marts, Metrics, and Dashboards.
• Support ACO operations and population health initiatives through application configuration, troubleshooting, and workflow optimization.
• Analyze and resolve application, workflow, and system-related issues impacting Healthy Planet functionality and reporting.
• Participate in the design, build, testing, implementation, and ongoing support of Epic Healthy Planet applications and enhancements.
• Support system testing activities, including the creation and execution of test scripts, validation of system changes, and coordination with business stakeholders.
• Manage data imports, file loads, mapping activities, and validation processes to ensure data integrity and system performance.
• Configure and maintain healthcare quality measure sets, including CMS, HEDIS, PCMH, and other Value-Based Care programs.
• Support risk adjustment and population health initiatives through the configuration and maintenance of HCC and CDPS risk models.
• Collaborate with operational, clinical, and technical teams to identify process improvement opportunities and optimize workflows.
• Partner with internal stakeholders and external vendors to troubleshoot system issues and evaluate new functionality and enhancements.
• Support annual quality measure updates and regulatory requirements in collaboration with the Value-Based Services team.
• Develop and maintain system documentation, workflows, procedures, and support materials.
• Monitor system performance and proactively identify opportunities to improve efficiency, reporting, and end-user adoption.
• Perform additional duties and responsibilities as assigned.

Skills and Abilities

• Strong knowledge and hands-on experience with Epic Healthy Planet applications and population health workflows.
• Understanding of Value-Based Care, Accountable Care Organizations (ACOs), Population Health Management, and Quality Improvement initiatives.
• Experience supporting Managed Contracts, Rosters, Attribution, Registries, Data Marts, Metrics, and Dashboards.
• Strong understanding of healthcare quality measures, including CMS, HEDIS, and PCMH reporting requirements.
• Knowledge of risk adjustment methodologies, including HCC and CDPS models.
• Ability to analyze and troubleshoot complex application, reporting, and workflow issues and recommend effective solutions.
• Experience supporting application configuration, maintenance, testing, upgrades, and optimization initiatives.
• Strong analytical, critical-thinking, and problem-solving skills.
• Excellent written and verbal communication skills with the ability to explain technical information to non-technical audiences.
• Strong interpersonal and active-listening skills with the ability to gather business requirements and translate those requirements into technical solutions.
• Ability to collaborate effectively across cross-functional teams while managing multiple priorities.
• Strong attention to detail and commitment to accuracy, quality, and continuous improvement.
• Excellent organizational and project management skills.

Required

• Minimum of 2-3 years of experience supporting Epic Healthy Planet applications.
• Current EpicCare Ambulatory Certification required.
• Experience supporting ACO operations, population health programs, and value-based care initiatives.
• Experience working with healthcare quality measures, including CMS, HEDIS, and PCMH.
• Experience supporting data management, data mapping, file imports, and system configuration activities.
• Knowledge of healthcare information systems and healthcare industry best practices.

Preferred

• Bachelor's degree in Information Technology, Healthcare Administration, Health Informatics, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
• Experience working within a Federally Qualified Health Center (FQHC) environment.
• Experience supporting Epic Healthy Planet in a population health, community health, or value-based care setting.
• Experience collaborating with Clinical Operations, Quality, Population Health, Revenue Cycle, and IT teams.
• Experience participating in Epic upgrades, implementations, optimization projects, and system enhancement initiatives.
• Familiarity with healthcare analytics, quality reporting, and dashboard development.

What We Offer

At HCN, we believe in supporting our employees both professionally and personally. Our benefits include:

• 100% Remote Work – Work from anywhere within the U.S.
• 100% Employer-Paid Medical Insurance
• Annual $1,500 HSA Contribution
• Generous Paid Time Off (PTO)
• 403(b) Retirement Plan with Employer Contribution
• Professional Development & Education Assistance
• Mission-Driven Culture – Be part of an organization focused on strengthening healthcare and making a meaningful impact in the communities we serve.

Disclaimer

At this time, Health Choice Network is not able to employ individuals who reside or work in California. Applicants must reside and perform work in an approved state at the time of hire and throughout employment.