Roving Community Manager - Affordable Housing

Job Description

Job Description

Roving Community Manager - Affordable Housing

Location: San Diego County, CA
Employment Type: Full-Time
Reports To: Regional Property Manager / Director of Operations

Position Summary

The Roving Community Manager provides operational, compliance, and leadership support across multiple affordable housing communities within the portfolio. This role is responsible for maintaining strong on-site operations, ensuring compliance with affordable housing regulations, supporting site teams, stabilizing performance at challenged communities, and assisting with lease-ups, staffing coverage, audits, and special projects as assigned.

The ideal candidate has strong experience in LIHTC , Project-Based Voucher (PBV)/Section 8 , and layered affordable housing programs, and is adaptable, detail-oriented, and comfortable working across multiple sites.

Key ResponsibilitiesProperty Operations & Oversight

• Provide temporary and ongoing management support to assigned communities as needed

• Ensure consistent implementation of company policies, procedures, and operational standards

• Support day-to-day operations including leasing, collections, resident relations, and vendor coordination

• Identify operational challenges and implement corrective action plans in collaboration with regional leadership

• Assist with lease-ups, transitions, staffing gaps, and distressed property stabilization

Affordable Housing Compliance

• Ensure compliance with LIHTC , Project-Based Section 8 (PBV) , and other layered funding requirements

• Review resident files for accuracy, eligibility, and audit readiness

• Support preparation for and response to audits and inspections (TCAC, HCD, HUD, NSPIRE/REAC, local housing authorities)

• Provide guidance and hands-on support to site teams regarding certifications, recertifications, rent calculations, and subsidy coordination

Staff Support & Training

• Mentor, train, and support Community Managers, Assistant Managers, Leasing Agents, and on-site staff

• Provide temporary coverage for management positions as assigned

• Assist with onboarding, coaching, performance support, and corrective action implementation

• Promote consistency, accountability, and best practices across all assigned communities

Resident Relations & Customer Service

• Support resolution of resident concerns, grievances, and escalated issues

• Ensure Fair Housing compliance and consistent application of house rules and lease enforcement

• Work collaboratively with service providers, housing authorities, and community partners

Financial Oversight

• Support rent collection, delinquency management, payment plans, and subsidy tracking

• Assist with budget adherence, expense controls, and variance review as requested

• Ensure timely and accurate reporting from assigned sites

Qualifications

Required:

• Minimum 3-5 years of affordable housing property management experience

• Strong working knowledge of LIHTC and Project-Based Section 8 (PBV) programs

• Experience supporting multiple properties or in a roving, regional, or floating management role

• Knowledge of Fair Housing laws and affordable housing compliance requirements

• Strong organizational, problem-solving, and communication skills

• Ability to travel between properties throughout San Diego County

• Proficiency with property management software and Microsoft Office

Preferred:

• Experience with layered funding programs (HOME, supportive housing, local housing authority programs)

• Lease-up, conversion, or distressed property experience

• Supervisory or training experience

• CAM, COS, or similar industry certification

Core Competencies

• Compliance-focused and detail-oriented

• Flexible, adaptable, and solutions-driven

• Strong leadership and coaching skills

• Professional judgment and discretion

• Ability to manage multiple priorities and deadlines

Background & Drug Screening Disclaimer

Royal Property Management Group (RPM) is committed to maintaining a safe, professional, and compliant workplace and residential environment. As part of our standard screening procedures, RPM may conduct background checks and/or drug screenings in accordance with applicable federal, state, and local laws.

By applying for employment, residency, or participation in RPM-administered programs, you acknowledge and agree to the following:

• You authorize RPM and its designated third-party vendors to conduct background investigations, which may include but are not limited to criminal history, employment verification, education verification, and reference checks.

• You authorize RPM to conduct drug and/or alcohol screenings where required by policy, regulation, or contractual obligation.

• You understand that any screening results will be handled confidentially and used solely for eligibility and compliance determinations.

• You acknowledge that falsification, omission, or misrepresentation of information may result in denial of employment, housing, or program participation, or may lead to disciplinary action or termination.

• You understand that screening decisions are made in compliance with Fair Housing laws, Equal Employment Opportunity (EEO) regulations, and all applicable anti-discrimination laws.

• You may request a copy of your screening report and have the right to dispute any inaccurate information pursuant to the Fair Credit Reporting Act (FCRA) and applicable state laws.

RPM does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, familial status, veteran status, or any other protected class.