Patient Financial Counselor

Job Overview Identifies and coordinates all aspects of financial obligations for private pay patients. Including, but not limited to, patient relations, physician liaison regarding financial liabilities, deposit estimates and collection. Assures that customer needs and/or complaints related to financial services are responded to and documented in a timely and professional manner and in a way that supports organizational goals, system improvements and recovery strategies throughout the organization. Makes financial arrangements and secures payment for services rendered. Protects reimbursement for services by assisting patients with payment plans and options. Interviews patients and/or families to determine funding sources. Applies financial and collection policies. Responsibilities Assures that customer needs and/or complaints related to hospital care or financial services are responded to and documented in a timely and professional manner and in a way that supports organizational goals, system improvements and recovery strategies throughout the organization. Qualifications Associate's Degree – or – Additional experience may be substituted for no degree 3 years of experience in patient financial services or medical billing in a hospital business office or five years of experience without degree Benefits Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Equal Opportunity Employer Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. #J-18808-Ljbffr Providence Health Plan Group