Veterinary Receptionist

About Mission Pet Health Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Mission Pet Health is a veterinarian‑led, people‑focused organization on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care. Job Title: Receptionist As the first point of contact, you will ensure every client interaction reflects our commitment to compassionate care. Your Impact as a Receptionist Be the Director of First Impressions: Manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care. Ensure Seamless Care Coordination: Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently. Advocate for Pet Health: Partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet receives the best care possible. Embody Compassion and Empathy: Serve as a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own. What You'll Bring to the Team A passion for providing excellent customer service and a genuine love for animals. Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude. Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment. A collaborative, team‑first mindset and the ability to work both independently and with direction. Experience with veterinary software is preferred. Flexible schedule, including some weekends and holidays, is required. How You're Supported As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Competitive Compensation A competitive hourly rate or salary based on experience and role. Benefits Medical, Dental, and Vision insurance, Employee Assistance Program (EAP), 401(k) retirement options, Life and Disability insurance, and access to worldwide education and professional development resources. Commitment to Growth Opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs. The Power of a Network Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices. Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc. Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information. EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Locations: East Riverside Veterinary Hospital Clarkesville Veterinary Hospital Excelsior Springs Animal Clinic Richmond Valley Veterinary Practice #J-18808-Ljbffr