Care Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Training & development

Welcome to HomeWell of West Saint Louis!
HomeWell provides highly personalized in-home care through our dedicated team of compassionate caregivers. We are a new location that serves west Saint Louis and Franklin counties, with our physical office located in Ballwin, MO .
This position would be in-person at our office with regular visits to our clients' homes. This position will work closely with the managing owner.

Summary: The Care Manager is responsible for coordinating, implementing, and supervising the delivery of services to clients in alignment with the companys mission and standards of care. This position is accountable for adherence to regulatory and agency requirements for service provision and ensures compliance with and maintenance of client records.

Minimum Qualifications:

• Two years of experience in home care, home health or related field.
• A reliable means of transportation with current insurance and a valid drivers license .
• Must possess excellent written and verbal communication skills and be able to interact effectively with a diverse audience including clients, families, care providers and other professionals.
• Must possess impeccable follow up and attention to detail and be able to exercise initiative, problem solve, apply sound judgment.
• Able to supervise, assess and evaluate care providers and advocate on behalf of clients and families.
• Passionate about helping others live with dignity.
• Must present a positive and professional business image.
• Must pass a criminal background check.

Stand Out Qualifications:

• Some nursing qualifications (NA, CNA, or RN).

Essential Duties and Responsibilities:

• Complete Client Assessment packet for each new client; provide a copy of all signed agreements to the client or designated client representative.
• Develop and implement a written care plan for each client with input and approval by the client and/or designated client representative. Each care plan shall include:
• Clients functional limitations; Nutritional needs and food allergies for meal preparation; Home medical equipment and supplies relevant to the care plan; Type and schedule of services to be provided, including frequency; Non-medical tasks requested.

Care Manager Job Description:

• Collect fees for initial services at the time of assessment or by the first day of service.
• Provide caregiver introduction for first scheduled shift; review care plan with client and caregiver and set expectations for service delivery; ensure client in-home binder with a printed copy of the care plan is easily accessible in the clients residence.
• Supervise client care provided by agency personnel to ensure:
  • Caregiver review the clients care plan prior to service provision and whenever there is a change in the care plan.
  • Caregivers comply with the care plan.
  • Caregivers implement proper infection control practices.
  • Caregivers observe, recognize and immediately report changes in the clients service needs or condition.
  • Caregivers are familiar with and implement emergency procedures for clients.
  • Caregivers possess the necessary skills required for service needs.
  • All necessary supplies and equipment are available on-site for safe client care.
  • Provided services fall within the scope of the agencys license.
• Regularly communicate with the client and/or designated client representative to follow-up on service delivery and ensure client satisfaction.
• Perform scheduled and non-scheduled in-home client support visits.
• Conduct reassessments according to the agencys established frequency and as needed due to a change in client condition or recent event.
• Participate in coordination of services when more than one community service is providing care to a client such as another home care agency, home health agency, hospice agency or facility.
• Serve as a resource for clients and families, facilitating client education, empowerment, and quality of life; provide recommendations and referrals as needed to third party services.
• Investigate issues related to client care and client or employee well-being.
• Document supervision of client care on the appropriate form and/or in the online management system in accordance with agency policies and procedures.
• Ensure client records are current and properly maintained in accordance with agency policies and procedures.
• Provide needed training and education to staff in the clients home, via telephone and/or in the agency office.
• Report pertinent client and employee information to agency staff for effective service delivery, matching and scheduling of caregivers, and ongoing client and employee management.
• Assist with the development and revision of client care policies and procedures.
• Participate in personnel evaluations for caregivers.

Physical and Environmental Demands: Travel to clients place of residence using a reliable means of transportation.

Organizational Relationship: Reports directly to Managing Owner. Classification: Exempt

Position Type and Expected Hours of Work: Full-time, 8am-5pm. Must have availability to be available for caregiver calls some weekends.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or be assigned at any time with or without notice.