Courier, Pharmacy- Float

Job Title

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:

• Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
• Robust earned paid time off program (PTO)
• Federal Loan Forgiveness Program (available on eligible roles)
• Professional Development Support

Scope Of Role

Reporting to the Supervisor, Couriers- Pharmacy, the Courier, Pharmacy is responsible for the delivery of Pharmacy medications and/or products as assigned. The Courier, Pharmacy will act as a liaison between the Pharmacy team and Signature Health patients by delivering medications to the client's home demonstrating a strong sense of urgency. The Courier, Pharmacy will deliver exceptional customer service and positively impact the lives of others through accurate and efficient completion of pharmacy deliveries.

How You'll Succeed

• Actively fulfill courier needs between various Signature Health locations as scheduled by your Supervisor.
• Ensure timely, cautious, and accurate transport of all required deliveries in an efficient and courteous manner.
• Carefully handle all movement of Pharmacy items from the office to the vehicle and from the vehicle to the patient, taking care to avoid prolonged exposure of medications to temperature extremes.
• Communicate effectively and professionally with patients and caregivers to alert them of scheduled deliveries and provide deliveries directly to patients or designated recipients.
• Follow all Signature Health policies and procedures for medication handling including: proper storage of medications, safety and security while transporting medications, maintaining auditable records of transactions, and complying with all aspects of HIPAA and patient's right to privacy while delivering, inputting, and verifying patient information.
• Maintain up-to-date training in appropriate safety and security guidelines around handling pharmaceutical medications.
• Maintain excellent performance in quality, patient experience, and availability to patients of the pharmacy.
• Analyze, read and follow maps and directions to client locations in a time-efficient manner, following all traffic and safety laws.
• Adhere to all Signature Health policies and procedures, as well as state and federal laws.
• Other duties as assigned.

Requirements

Knowledge & Experience

• High School Diploma or equivalent required.
• Valid unencumbered Ohio driver's license and proof of driver's insurance required.
• Able to lift 50 lbs. on occasion required.
• 1+ years' experience in transporting biological, sensitive or important items preferred.
• Demonstrated proficiency in basic computer skills (i.e., Microsoft Windows, Outlook, Word, PowerPoint, Excel).

Working Conditions

• Work is normally performed in a typical interior/office/clinical work environment.
• While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
• Requires periods of sitting, standing, telephone, and computer work.
• Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
• Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
• Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
• Physical effort required: occasional lifting and carrying items weighing up to 50 pounds, unassisted.
• Possible exposure to blood borne pathogens while performing job duties.
• Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
• Sufficient dexterity to operate a PC and other office equipment.

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.

All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.