Scattered Site PSH Case Manager

The Opportunity: We are seeking to hire a Scattered Site PSH Case Manager. Under the general supervision of a Clinical Supervisor, this individual provides ongoing recovery focused community rehabilitation services to individuals eligible for the Community Transition Program (CTP), Returning Home Ohio (RHO) and Blue Herron Program. The Scattered Site PSH Case Manager is a service broker, coordinator, monitor and planner of services, offering practical help, building community support, teaching recovery-based skills and providing active outreach, advocacy and crisis assistance based on the strengths, needs, abilities and preferences of the individuals.


What You'll Do:

• Responsible for monitoring and coordinating the delivery of necessary evaluations (e.g., psychiatric, medical, vocational, substance abuse) surveys and assessments in order to identify each person's needs.
• Coordinate and participate in the development of an Interdisciplinary Service Plan (ISP) that shall include services and assistance necessary to achieve specific objectives, as well as an explanation of the availability, intensity and duration required of each service. Write up the "ISP" and distribute to necessary participants for approval and sign-off.
• Coordinate services and treatments including acquisition of services, crisis management and stabilization, and client advocacy for the purpose of promoting clinically sound interventions. Serves as liaison between the Department of Corrections, Corporation for Supportive Housing, landlords, psychiatrists and other mental health and substance abuse rehabilitation professionals.
• Collaborate with local housing providers to develop additional housing resources in the community. Advocates with local landlords and serves as a customer service representative for landlords to the CTP, RHO and Blue Herron Program.
• Recovery principles are in compliance with federal and state standards of practice and ethical codes of conduct.
• Provide clinical services to clients as needed.
• Assist the individual in increasing social support networks of relatives, friends, and/or volunteers that ameliorate life stresses resulting from the individual's disability. Conducts treatment planning with clients living in scattered site PSH.
• Accompany individuals to appointments and activities and assist in daily living skills training as needed.
• Attend trainings as required by various funding sources.
• Maintain relevant documentation and provide statistical reports in accordance with agency documentation.
• Attend regularly scheduled staff and supervisory meetings.
• Maintain confidentiality of clinical and sensitive administrative information.
• Work assigned schedule and manage schedule in a professional and responsible manner.
• Assume other duties and responsibilities as assigned by supervisor, which may include serving on various agency committees.

About Us: For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.

What We're Looking For:

• Associate's Degree in a Human Service field required. Prior experience in case management working with individuals with severe and persistent mental illness, substance use, re-entry, or homelessness preferred.
• A car and valid Ohio driver's license and insurability through the Agency's insurance carrier required.
• Applicant must successfully pass required criminal background check and drug test.
• Ability to document personal identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Reform and Control Act [I-9] requirements.

What We Offer:

• Working within a mission-driven, highly engaged environment
• A supportive, professional workplace with excellent resources
• Engaging, autonomous atmosphere
• Professional Development Assistance and Education Assistance Program
• Program-Site Eligibility for the Public Student Loan Forgiveness Program
• 401(k) with 5% employer contribution
• 10 paid holidays and 15+ days of PTO annually
• Health, Dental, and Vision insurance
• Subsidized membership to local YMCA branches
• Life insurance and short- and long-term disability

Company's website:


Company's Facebook page:

Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.