Technical Trainer / Enterprise Instructional Designer

Job Description

Job Description

KLC Consulting, Inc.

Requirement for:      Technical Trainer / Enterprise Instructional Designer - Ocoee FL

Contact:                     Maggie Manning:

Client:                         Florida Department of Transportation , Florida Turnpike Enterprise Headquarters, Ocoee, FL 34761

Closes:                        November 6, 2026 by 11am EST

For Term:                  Through 6/30/27 (1272 hours) , with extension, based on excellence in work provided, need and budget availability.

Telecommuting: This position will be located at Florida Turnpike Enterprise Headquarters, Ocoee, FL 34761

Face to Face Interviews: Interviews will be held in person at the Florida Turnpike Enterprise Headquarters, Ocoee, FL 34761

Position Summary: The Instructional Designer transforms organizational concepts and operational workflows into engaging, learner-centered educational experiences. This role involves designing, developing, and revising e-learning modules, instructor-led curricula, and blended learning programs, ensuring strict alignment with adult learning theories, enterprise standards, and Florida’s Turnpike Enterprise culture.

Duties & Responsibilities:

·         Curriculum Design & Development: Design and develop comprehensive instructional materials, including interactive e-learning modules, job aids, lesson plans, and facilitator guides for instructor-led, virtual, and self-paced delivery formats.

·         Instructional Strategy & Multimedia Integration: Apply evidence-based instructional design frameworks (e.g., ADDIE, SAM) and leverage modern authoring tools to build interactive, media-rich learning assets that drive learner engagement and retention.

·         Subject Matter Expert (SME) Collaboration: Partner effectively with internal SMEs, project leads, and stakeholders to translate operational procedures, technical frameworks, and leadership standards into clear, accessible learning objectives.

·         Learning Technology Utilization: Build, publish, and maintain interactive modules using industry-standard authoring suites, specifically Articulate 360, Microsoft Office, and Adobe Creative Cloud applications, ensuring seamless LMS and cloud integration.

·         Needs Analysis & Assessment: Conduct learning needs analyses and design knowledge checks, quizzes, and practical evaluations to measure training effectiveness and behavior change.

·         Brand & Style Alignment: Ensure all training content, visual assets, and instructional documentation align with FDOT and Turnpike Enterprise branding guidelines and maintain a cohesive, professional aesthetic.

·         Cloud & Asset Management: Organize, maintain, and version-control training source files, media libraries, and course packages within secure cloud storage environments.

·         Quality Assurance & Prototyping: Develop course storyboard and prototypes, gather user feedback during pilot testing, and optimize the learning experience.

·         Project Management & Stakeholder Communication: Manage instructional design projects from conception to deployment, adhering to project timelines and providing transparent status updates to leadership.

·         Continuous Improvement: Research and integrate emerging trends in talent development, instructional technology, and adult learning theory to future-proof enterprise training offerings.

General Characteristics: Responsible for the creation, and delivery of training and development programs to all levels of end-users and IT professionals. Involved in training needs assessment process and vendor selection. Works closely with both IT and the business to understand system and training needs for applications and packages supported.

Develops documentation for custom applications and packaged applications, using a variety of mediums as needed. Designs training programs, classes, workshops, and Computer Based Training (CBT) and on-line help. Delivers training to a variety of audiences, understanding and applying adult learning principles. More junior position works on and delivers training programs for standard packages and productivity tools (e.g., Word, Excel, e-mail). More senior position delivers technical training to IT professionals, and requires in-depth knowledge and experience in the systems/applications/programming languages supported (e.g., Oracle, NT, C++).

Complexity: Intermediate professional level role. Works independently or on multiple IT training projects as a project team member, occasionally as a project leader. Works on small to large, complex IT training projects that require increased skill in multiple technical environments and knowledge of a specific business area. May coach more junior staff.

Background Check: Please remember, if your candidate is selected for the position, we require a Level 1 background check prior to their start date. More details about this requirement may be found in your contract with the State of Florida, Exhibit C, Section 13, “Background Screening and Security.”

Requirements:

·         Must Attach a Resume

·         Must Complete the following Education, Experience, and Skills Matrices

·         Must Complete the attached Exhibit E Form, Resume Self-Certification Form (See Attachment)

Educations, Experience and Skills Matrix

Education

Degree / Date Received

University

Bachelor ‘s Degree in Instructional Technology, Computer Science, Information Systems, Education or other related field. Or equivalent work experience.

Experience

Years of Experience

Last Year Used

Skill Level (See Below)

A minimum of 3 years of Training (including course development and delivery) experience.

Knowledge, Skills and Abilities

Years of Experience

Last Year Used

Skill Level (See Below)

Advanced Knowledge of instructional design theories, adult learning principles, and curriculum development methodologies.

Demonstrated Expertise in rapid e-learning authoring tools such as but not limited to: Articulate 360, Microsoft Office, and Adobe Creative Cloud.

Strong Understanding of user experience (UX) principles as applied to digital learning interfaces and virtual delivery platforms.

Skilled in Collaboration and consulting with Subject Matter Experts to translate technical or operational content into engaging educational narratives.

Proficiency in Microsoft Office products for documentation and presentation development.

Strong Organizational Skills with the ability to manage multiple course development projects simultaneously, prioritize effectively, and meet firm deadlines.

Excellent Written and Verbal Communication Skills , with an emphasis on clarity, instructional copywriting, and tailoring messaging to diverse audiences.

Ability to Work Independently and as an active, constructive contributor within a collaborative performance development team.