Quality Assurance Manager

Quality Assurance ManagerJoin a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.Division/Program: Indio: Indio CenterStarting Compensation: 70,000 - 75,000 USD Per YearWorking Location: Indio, CAWorking Hours/Shift: Monday - Friday 8 Hour AM ShiftWhy Join Our Team?Competitive Compensation: Offering a salary that matches your skills and experience.Generous Time Off: Enjoy ample vacation and holiday pay.Comprehensive Benefits Package:Employer-paid medical, dental, and vision coverage.Additional voluntary benefits to support your lifestyle.Professional Growth Opportunities:On-the-job training with access to paid CEU opportunities.Career development programs designed to help you grow.Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedicationWhat You Bring to SBHG (Qualifications):Education:Bachelor's degree, preferably in a social science fieldOrFour (4) or more years of experience in a Mental Health Agency or County Behavioral Health ProgramExperience & Skills:Two (2) years of Quality Assurance or Medical Records experience requiredOne (1) year in a management / supervisory role preferred.One (1) year of mental health experience preferred.Compliance & Safety:Valid California Driver's License with an eligible driving record per company policy.Current CPR certification or ability to obtain within 30 days of employment.First Aid certificationHow you will make a difference:The Quality Assurance (QA) Manager is responsible for oversight of the Quality Assurance Programs for the respective Outpatient Programs. The position is responsible for educating about, tracking and monitoring report completions, oversees documentation of services by staff and coordinating all things related to the company Total Quality Management System to assure conformity with Medi-Cal, County standards, and internal standards and policies. Position participates in the preparation for corrective actions that may be needed for County, State, TJC and other stakeholder certification reviews.Participates and aids in the development of improved QA processes/procedures. Coordinates with Research, Program Practices, Electronic Medical Record, and Finance Departments. Oversees the Continuous Quality Assurance program and records all CQI data.Division/Program Overview:Program: Indio Center provides intense, outpatient mental health servicesPopulation Served: Services include for youth (ages 16-25):Facility & Setting: Indio Center | outpatientClinical Services: Individual and family counseling, Group Counseling, Psychiatric care, Medication management, Crisis intervention servicesSkills & Transition:· Housing and vocational support, independent living skills training· Intense case management