Behavioral Health Provider I - All Locations

SUMMARY:

The Behavioral Health Provider I is responsible for delivering comprehensive behavioral health services within an integrated primary care setting. This includes conducting assessments, developing treatment plans, providing short-term interventions, managing patient care, and collaborating closely with primary care providers to address patients' mental health, substance abuse, trauma, and psychosocial needs. The role requires regular on-site presence to ensure seamless integration with the healthcare team.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

1. Supports and implements Gracelight's vision, mission, and values; fosters and promotes a culture of service excellence and accountability.
2. Performs all job functions in a professional and courteous manner, including timely answering of phone calls and emails and providing excellent customer service to internal and external customers.
3. Delivers behavioral health services in an integrated primary care environment, working collaboratively with medical providers to offer holistic, patient-centered care.
4. Conducts functional and strengths-based bio-psycho-social assessments along with comprehensive diagnosis for mental health, substance abuse, trauma, and psychosocial needs.
5. Utilizes both short-term interventions, as approved by the funding source, targeting trauma, mental health symptoms, and reduction of substance use.
6. Consults with primary care providers to enhance understanding of the patient, provides support for treatment approaches that incorporate behavioral health needs, and assists with implementation of bio-psychosocial treatment and care plans.
7. Collaboratively develops multi-disciplinary workflows, clinical pathways, and other practices to maximize the benefits of team care for patients.
8. Responds promptly to primary medical care staff for crisis intervention during psychiatric emergencies and assists staff during any other type of emergency.
9. Works alongside primary care providers for warm hand-offs, connects with medical staff, and provides brief short-term interventions to patients in need and/or crisis.
10. Coordinates and manages patient care, ensuring continuity and quality of care. Follows up with patients to monitor progress, monitors adherence to treatment plans, and addresses any barriers to care.
11. Maintains daily visit targets to ensure optimal patient care and service delivery.
12. Actively participate in monthly clinical supervision and further enhance professional growth through training and consultation with other paraprofessionals.
13. Completes all charting in a timely manner and close charts within 72 hours, including assessments, progress notes, care plans, and billing documentation.
14. Complies with organizational policies and procedures and adheres to HIPAA regulations. Follow reporting protocol for both adult and child clients.
15. Maintains a high level of professionalism and adherence to organizational policies.
16. Demonstrates respectful and collaborative behavior with colleagues, patients, and supervisors.
17. Supports client involvement in planning, implementing, and evaluating services.
18. Completes data collection forms and prepares reports as required.
19. Provides clinical supervision to Behavioral Health II staff members as needed.
20. Participates in the Comprehensive Perinatal Services Program (CPSP) and adheres to clinical quality measures related to prenatal and postpartum depression screenings.
21. Conducts prenatal and postpartum depression screenings and follows up on positive depression screenings to ensure appropriate care and support.
22. Maintains a comprehensive list of resources to assist patients with their practical, social, and emotional needs.
23. Demonstrates flexibility to change and to evolving healthcare needs, organizational changes, and advancements in the field.
24. Must be willing and able to work at all locations as needed to meet patient care needs.
25. Must be willing and able to work all business hours including evenings and weekends.
26. Performs other duties as assigned.

QUALIFICATIONS, SKILLS & ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Master's degree in social work, psychology, counseling, or a related field.
• Licensed or license-eligible in the state of employment.
• In good standing with the California Board of Behavioral Sciences with an active license.
• Experience in behavioral health, preferably in a primary care setting.
• Strong diagnostic and clinical skills.
• Possesses excellent written and verbal communication skills, utilizing, tact, active listening, empathy, and compassion. Able to manage conflict in a direct and professional manner.
• Ability to work effectively in a team-based care environment.
• Proficiency in electronic health record systems and documentation.
• Experience working with adults, children, and families from diverse social, cultural, educational, and economic backgrounds.
• A genuine passion and deep appreciation for the mission of the Organization.
• Valid driver's license with current automobile insurance.
• Current CPR certification required.
• Ability to organize and prioritize work tasks.
• Proficiency with computer applications such as Microsoft Excel, Word, and PowerPoint; EPIC preferred but not required.
• Bilingual (Spanish, preferred).

• Strong problem-solving and critical thinking skills.
• High level of cultural competence and sensitivity.
• Flexibility and adaptability in dynamic work environments.
• Strong organizational skills and attention to detail.

• Regular on-site presence required.

PHYSICAL, ENVIRONMENTAL, AND MENTAL REQUIREMENTS:

The physical, environmental, and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical: While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance, stoop, kneel, crouch, or sit. The employee is occasionally required to push/pull objects up to 50 lbs, and to lift/carry objects up to 25 lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. The employee is occasionally required to ascend and descend stairs. Specific vision abilities required by the job include close vision, color vision, and ability to adjust focus.
• Sensory: The employee is frequently required to read documents, written reports, and plans. Ability to compose routine reports and correspondence. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff, etc. Must be able to speak clearly and understand/be understood using the English language.
• Cognitive: The employee is frequently required to concentrate on moderate detail with constant interruption. Must be able to attend to a task/function for 20-45 minutes at a time. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days. Must be able to analyze information, problems, situations, practices, or procedures. Must be able to analyze complex technical data using qualitative and quantitative sources of information to formulate logical and objective conclusions and to recognize alternatives and their implications. Must be able to carry out instructions delivered in written, oral or in other daily situations that arise and deal with problems involving several concrete variables in standardized situations.
• Environmental: Frequent exposure to varied office and mixed (health center/office) environments. Occasional exposure to toxins and poisonous substances, dust, and loud noises.

SPECIAL REQUIREMENTS:

• Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Gracelight practices.
• This position may require occasional driving for business purposes. A valid California driver's license, reliable personal vehicle, current personal auto insurance as required by law, and an MVR (Motor Vehicle Record) sufficient to obtain and reasonably maintain insurability under the agency's auto liability policies are essential job requirements.
• A personal cell phone with reliable service and a data plan to use for business purposes.
• May be required to obtain and maintain First Aid and CPR certification.