Ecommerce Manager

Frontline Recruitment Group - Claremont WA Ecommerce Manager Perth, WA | Full-time $110,000 + Super + Bonus (based on performance) Drive the future of ecommerce for a leading WA retailer Are you a hands-on Ecommerce Manager who thrives on improving websites, optimising customer journeys, and driving online sales performance? Join a well-established WA furniture and homewares retailer currently investing in a major digital transformation across Shopify, CRM, and inventory systems. This is a rare opportunity to take true ownership of the ecommerce channel and directly shape its future growth. This is not a coordination role. You'll be responsible for building, improving, and optimising the online experience while delivering measurable commercial outcomes. The Opportunity Reporting into the leadership team, you will own the day-to-day performance of the ecommerce platform, ensuring the website is commercially strong, product information is accurate, and customers enjoy a seamless shopping experience. You’ll be responsible for turning the website into a high-performing sales channel through data, merchandising, optimisation, and continuous improvement. Key responsibilities Drive website performance including conversion rate, revenue growth, and customer experience improvements Manage Shopify product setup, merchandising, and site structure Optimise onsite search, navigation, and product discovery Lead SEO initiatives across a large, complex product catalogue Maintain accurate and fully optimised product data Ensure inventory accuracy between Retail Express (Rex) and Shopify Manage checkout experience including shipping rules and payment functionality Execute CRM campaigns and automated journeys through Klaviyo Monitor daily trading performance and report on key ecommerce metrics Coordinate external developers to deliver ongoing site improvements Manage a Virtual Assistant supporting product uploads and data maintenance About you You're a commercially minded ecommerce professional who enjoys ownership, problem solving, and improving how online retail performs. You're comfortable working across systems, data, and customer experience, and thrive in fast-paced retail environments. You will bring: 3+ years' experience in an Ecommerce Manager or similar hands-on role Strong Shopify experience (product management, merchandising, optimisation) Experience working with large product catalogues Strong SEO and technical SEO knowledge Excellent analytical skills (GA4, Shopify Analytics, Excel/Google Sheets) Experience with POS-to-online integrations (Retail Express / Rex highly regarded) Highly regarded but not essential Klaviyo experience Google Merchant Centre and product feed management Matrixify or similar bulk product tools Furniture, homewares, or high-SKU retail experience Omnichannel retail experience Why join? Take full ownership of a growing ecommerce channel Join a successful WA retailer investing heavily in digital transformation Work in a collaborative environment where your ideas are implemented Influence ecommerce strategy while staying hands-on in execution Competitive salary package with bonus structure tied to performance If you're passionate about ecommerce, enjoy improving online performance, and want to play a key role in a business undergoing exciting digital change, we'd love to hear from you. Alternatively for a confidential discussion please contact Ruby Greer on 0427266*** or ******@frontlineretail.com.au quoting the reference number above. Not all our current vacancies are listed on job boards. Check out our Frontline Retail website for a complete listing #J-18808-Ljbffr