Banquet Captain

Banquet Captain

ASM, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Banquet Captain at ASM Richmond Dominion Energy Center, Altria Theater and Bon Secours Training Camp Facility.

Duties and Responsibilities:

Pre-Event:

• Ensuring all set up of functions is prepared per master Banquet Event Order (BEO).
• Communicating with Banquet Manager, Executive Chef, Event Sales Managers, or Director of Center Sales regarding last minute changes.
• Conducting pre-function training and menu meetings.
• Following all opening procedures to ensure areas are secure and energy efficient.
• Supervising handling of equipment for function set-up.
• Supervising the set-up of Events

Post-Event:

• Drafting accurate post-function Captain's Report (critique).
• Ensuring all pre-set rooms are properly and completely set for the next shift.
• Following all closing procedures to ensure areas are secure and energy efficient.
• Supervising handling of equipment for function tear down.
• Supervising the cleaning, maintenance and security of equipment during and after events.

Administration/Management:

• Assisting Banquet Manager with banquet administrative functions as directed.
• Ensuring accurate guest counts for proper guest billing.
• Assisting with or conducting inventories of food, beverages, equipment, meeting supplies and china, glass, silverware, etc., on a predetermined basis.
• Advising Banquet Manager on equipment needs, food quality concerns, employee staff issues.

Management/Supervision:

• Assist in supervising all banquet, and concessions, including scheduling, timesheet review, enforcing policies and procedures, as directed by the Banquet Manager
• With the Executive Chef ensure all food and a beverage is served in a timely manner and as mandated by the BEO's.
• Assist the Banquet Manager in establishing training and cross-training programs.
• Monitoring employee dress, uniform, and grooming standards.
• Promoting a healthy work environment by setting a good example and using corrective discipline measures when needed.
• Adhering to all Center and department specific standard policies and procedures and enforcing these with subordinates.
• Assisting in establishing and enforcing staffing guidelines.
• Ensuring the proper handling and cleaning of all equipment, china, glass and silver by Banquet staff.
• Constantly spot-checking staff performance and relating concerns to Banquet Manager.
• Enforcing all sanitation procedures including safety guidelines and OSHA requirements.
• Ensuring proper LEAD procedures are followed.

Health / Safety:

• Following all sanitation procedures including safety guidelines and OSHA requirements

Education and/or Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Minimum two-year formal experience as Banquet Captain.
• Strong skills in service management, banquet operations, and employee training and motivation.
• Ability to Bartend.
• Able to stand / walk for 6 hours or more based on the need.
• Able to lift up to 30 lbs. or more based on the need.
• Able to work overtime, weekends and holidays if needed.
• Must wear appropriate uniform at all times.
• Excellent communication skills.
• Positive interpersonal skills

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must be able to stand / walk for 6 or more hours, walk for long periods of time. Must be able to regularly lift and/or move up to 30 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Able to reach hands and arms in any direction and kneel and stoop repeatedly.

Working Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Working conditions:

• May be indoor or outdoor setting depending on the event
• Varied weather conditions are expected
• Noise levels vary, but can be high during events, shows, etc.
• Varying schedule to include evenings, and extended hours as business dictate

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.