Associate Sales Representative - Nashville, TN - Sustainability Solutions

Position Summary The Associate Sales Representative – Sales (ASR) is responsible for daily operations and overall performance supporting the Patient Care franchise with our customers in the field. The ASR works closely with the Area Manager and Service counterparts to develop and implement strategic plans and programs that meet organizational business objectives. The ASR oversees growth and retention of the Patient Care franchise, working with existing customers and engaging new customers in coordination with the Strategic Sales Team and Regional Sales Teams. The ASR is a subject matter expert on the assessment process and best practices that drive growth in collections within the Patient Care franchise. The role requires a 4‑year college degree and a deep understanding of sales and collections across all three franchises. Essential Duties & Responsibilities Sales Function Maintain routine communication with divisional teams (Sales Reps, Regional Managers, Strategic Sales Managers, Area Sales Directors, Service personnel, etc.) to gather and share information as part of overall responsibilities. Educate and inform hospital stakeholders about the benefits of SSS products and services, increasing voluntary device collection and mandating reprocessed device orders. Conduct in‑service education with hospital stakeholders and cross‑departmental facility staff across 24x7 shifts about new programs, changes, updates, or customer concerns, promoting reprocessed device benefits and driving higher collection volume and sales. Recommend solutions for customers and teammates to maximize reprocessing programs based on analysis of current practices and needs. Analyze customer device usage to maximize participation in Stryker’s reprocessing program and create action plans for increasing account participation and potential sale of new products and services. Assist with planning and execution of the territory business plan based on knowledge of existing and projected customer sales and reprocessing trends. Reinforce established relationships with all key decision makers at the customer level. Identify and coordinate new opportunities with Sales to build new business and protect existing business through coordinated sales and service efforts, improved agreements, and contract compliance. Partner with Area Manager, Strategic Sales Management, and Regional Managers to execute specific franchise strategies tied to reprocessing for both current and new customers. Provide data, support and information (as needed) at IDN Quarterly Business Reviews for Patient Care. Develop and execute commercial strategy to grow collections within Patient Care using data, performance trends and feedback from regional Sales and Service Teams. Monitor collection compliance, sell‑through and overall performance levels, evaluate results and make appropriate suggestions to target new business and grow market share. Contract Implementation Collaborate with Sales, Strategic Sales and Service to optimize contract execution and enhance customer experience during the implementation process (as needed). Problem Resolution Take on assigned and on‑demand tasks focused specifically on Patient Care collections and growth. Serve as the single point of contact (in conjunction with Sales) for Patient Care growth opportunities where guidance, coaching or strategic insight is needed to best support customers. Training & Education Coordinate with Sales Enablement to understand the Patient Care products and portfolio. Maintain a thorough understanding of the process and best practices for assessments. Adhere to all corporate policies, including AdvaMed guidelines, in interactions with customers. Manage travel expenses to stay within regional budget expectations. Education & Special Trainings Education and special trainings are required as part of ongoing professional development. Specific training details will be provided upon hire. Qualifications & Experience Experience 4‑year college degree required. Demonstrated history of performance and achievement. Preferred experience in selling or sales support within the industry. Preferred experience in a hospital‑based landscape and culture. Role Qualifications Excellent time‑management skills with the ability to use independent judgment to prioritize effectively. Ability to work with clinical and business personnel, both internally and externally. Ability to analyze and resolve issues using independent judgment. Ability to work well independently and without direct supervision. Ability to review printed material and draw salient conclusions. Ability to generate and explain detailed forecasts, guidelines, and procedures and execute on strategy. Ability to communicate concisely telephonically and via email. Proficiency in common office equipment (e.g., printer, cell phone, etc.). Required proficiency in MS Office applications including Excel, Access, Word, PowerPoint and Outlook. Other Skills Excellent analytical skills. Excellent communication and interpersonal skills. Excellent organizational skills. Highly motivated. Collaborative. Regional management or other leadership experience. Physical Requirements & Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Adhere to all company policies and serve as a role model. Flexibility to work unconventional hours as business dictates. Independent achiever in a customer‑focused (internal/external) team environment. Ability to adapt to rapidly changing priorities. Travel up to 40% annually, including some weekend travel. Compensation and Benefits $50,000 base salary plus potential eligibility for commissions and/or bonus. Health benefits: Medical, prescription drug, dental, vision, critical illness, accident, hospital indemnity, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits: Health Savings Account, Flexible Spending Accounts, 401(k) plan, Employee Stock Purchase Plan, basic life and AD&D insurance, and short‑term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopedics and Spine that improve patient and healthcare outcomes. The company impacts more than 150 million patients annually. Depending on customer requirements, employees and new hires in sales and field roles that require access to customer accounts may be required to obtain various vaccinations as an essential function of the role. #J-18808-Ljbffr Stryker