Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
Our agency opened in 2025 and is a growing team of four. I bring over 24 years of experience with State Farm, including time as an agent, in leadership, and now back into agency ownership. That experience has helped shape a strong, well-rounded approach to building a successful and supportive office.

I’m a graduate of the University of Maryland and a proud parent of three. Family is incredibly important to me, and outside of work I enjoy skiing and spending time with my kids. I stay actively involved in the community by serving on local boards, including organizations that support the homeless and the Latin American community.

For our team, we offer health, dental, and vision benefits, PTO and paid holidays, a Simple IRA, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is hardworking, fun, and supportive. We’re looking for someone who is resilient, motivated, and able to handle challenges, including the rejection that can come with sales. A good sense of humor and ability to have fun with the team is important - we work hard but enjoy the process together. If you’re driven and ready to grow, this could be a great fit.

ROLE DESCRIPTION:
Tim Winter - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.