Rental Coordinator (On-Site)
$49.9k - $73.9kZiegler CAT
Ziegler Rental, a division of Ziegler Companies, has an immediate opening for a Rental Coordinator. The Rental Coordinator position is responsible for creating, maintaining, and closing rental agreements while communicating updates with both internal and external customers. This position is a fast-moving and rewarding position where employees get to help customers solve real world problems with industry leading Cat® Construction equipment. The Rental Coordinator will work on-premise in the hiring branch.
Schedule: Monday-Friday, 8:30 a.m.-5:00 p.m. Overtime opportunities may arise periodically, though they are not guaranteed.
- Provide rental support to the Rental Sales Team to ensure excellent customer service
- Answer incoming calls from Sales Representatives, customers, and the rental call center
- Generate customer quotes, create and close rental agreements while utilizing Ziegler's proprietary rental software
- Monitor rental reports to manage daily tasks to ensure process compliance
- Coordinate equipment deliveries and returns with the Transportation Department
- Ensure accurate and timely invoices, including collection of unpaid balances
- Build and maintain knowledge of rental fleet equipment and their applications
- Collaborate effectively with team members, management, and other departments
- Assist with inventory management when needed
- Follow up with Sales Representatives and customers through phone and other communication channels
- Participate in after-hours, on-call support as needed
- Assist with special projects and training when needed
- High School Diploma or GED; 2 or 4 year degree preferred
- Personal Attributes: Customer focus, attention to detail, dependability, efficiency, planning and organization
- Ability to multi-task in a demanding environment
- Experience working in Microsoft Office Suite and related software
- Preferred - rental industry knowledge
- Walking, talking, hearing
- Working conditions may be both indoor and outdoor; noise level may be moderate at times.
- Health, Dental, Vision and Life Insurance
- 15 days of PTO your first year, accrual starts day 1
- 9 paid holidays
- 401(k) plan with company contribution and match
- HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
- Short-Term and Long-Term Disability Insurance, FSA & EAP
- Paid Parental Leave & Funeral Leave
- Fitness membership discount
- Education Assistance
At Ziegler Inc. we're committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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