Overnight Operations Manager

Overnight Operations Manager

We are seeking a motivated and detail-oriented Overnight Operations Manager to support the Account Manager. The ideal candidate will assist in maintaining and growing the relationship, ensuring customer satisfaction, and contributing to the achievement of business goals. This role requires excellent organizational skills, the ability to work collaboratively, and a basic understanding of the aerospace industry.

Responsibilities

• Support the Account Manager in day-to-day account management tasks.
• Assist in developing and implementing account strategies to achieve sales targets and business objectives.
• Coordinate with internal teams, including sales, engineering, product development, and customer support, to ensure timely delivery of products and services.
• Help prepare reports on account status, sales forecasts, and business opportunities.
• Maintain accurate records of all account activities and communications in the CRM system.
• Assist in the preparation and coordination of meetings, presentations, and proposals.
• Monitor and respond to client inquiries, providing prompt and efficient service.
• Support contract negotiations, pricing discussions, and terms of service under the guidance of the Account Manager.
• Conduct market research to stay informed about industry trends, market conditions, and competitors.
• Help identify new business opportunities.
• Assist in resolving any issues or conflicts that arise, ensuring high levels of customer satisfaction.

Qualifications

• High School diploma or GED
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work collaboratively within a team and independently when required.
• Attention to detail and problem-solving abilities.
• Willingness to learn and adapt to new challenges.

About Us

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit