Service Engineer - Data Center Technician

$81k - $109k

Full-time

Techlink Systems

Denton, TX

Salary: $81,000 - 109,000 per year Requirements:

Experienced in on-site service engineering for enterprise data center servers and hardware
Direct experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in a data center, field service, or customer-facing environment
Strong experience with enterprise servers and data center hardware; prior AI experience is not required

Responsibilities:

Provide on-site technical support for Dell PowerEdge and other enterprise server hardware
Diagnose and resolve server hardware failures and system issues to minimize customer downtime
Install, remove, replace, and repair server components, including memory, CPUs, power supplies, cooling components, drives, RAID/HBA components, NICs, PCIe components, GPUs, accelerators, motherboards, and other system parts
Perform rack-and-stack work, server installation, cabling, component swaps, and hardware configuration
Troubleshoot server hardware, BIOS and firmware, operating systems, and hardware diagnostics
Update firmware and BIOS and use server management tools such as Dell iDRAC or comparable platforms
Carry out reactive break/fix service and preventive maintenance according to established procedures
Isolate hardware failures using documented diagnostic procedures and technical resources
Work with customers and internal technical teams to share service updates, troubleshoot issues, and drive resolution
Document service activities, hardware replacements, troubleshooting steps, and resolutions accurately
Escalate complex technical issues when appropriate
Participate in on-call rotations and provide extended coverage as required

Technologies:

AI
Firmware
Hardware
Support
PCIe

More:

We are seeking an On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure. This is a hands-on server hardware and break/fix role focused on maintaining reliable customer operations.

last updated 42 week of 2026

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Vacancy posted 1 day ago

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