Chief Customer Experience Architect - Auto Finance
JPMorgan Chase & Co.
JPMorgan Chase & Co. is seeking an Executive Director for Customer and Client Experience Strategy within Auto. The role involves leading a team dedicated to improving experiences across all customer journeys. You will define future-state visions, build business cases for change, and analyze feedback to enhance service delivery. The ideal candidate should have over 10 years in customer experience strategy and a strong capability to manage teams in complex environments. Experience in a Fortune 100 organization and understanding of financial services are strongly preferred. #J-18808-Ljbffr JPMorgan Chase & Co.
Vacancy posted 2 days ago
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