Service Desk Technician

Mytech Partners in Austin, TX is seeking a Service Desk Technician II to join a hybrid team delivering tier 2 IT support. You will handle tickets remotely and visit client sites in the Austin area, maintaining strong communication and timely resolutions. Ideal candidates have at least 3 years of Microsoft-based environment experience, solid SMB network knowledge, and excellent documentation skills. This role reports to the Service department and requires reliable transportation and a valid #J-18808-Ljbffr