Facilities Supervisor

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world’s leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." Facilities Supervisor Specialist Area: Science & Innovation / Marketing and Innovation Reporting Line: Head of Science & Innovation Location: Dallas Innovation Center (on site 5 days a week) Contract Type: Permanent Hours: Full Time Hours Salary: Competitive Purpose of Role The Dallas Innovation Center represents a significant investment for the company, and it is important that it has a clear positive impact on customers & colleagues whilst driving our industry leadership in NA pest innovation. The role of the Facilities Manager is to provide support & liaise with all teams using the site. Coordination of all site maintenance issues in order to ensure its smooth running and provide a customer-friendly place for meetings. It is also expected that this role will connect with other R&D site FMs (Power Centre & Technology Centre, UK) to share and apply relevant best practices and learnings on facilities management. Reporting to the Head of Science and Innovation NA, your role will be responsible for the management of Rentokil’s Dallas-based North American Innovation Center to ensure a safe, compliant and pleasant environment is created and maintained at all times. Key Responsibilities Manage day-to-day running of the North American Innovation Center, including relevant service providers, to provide a high quality facility in a cost efficient manner. Maintain records of servicing, site plans, etc. to enable future maintenance work to be carried out easily. Administer the site access pass and Sign In system to maintain site security, and coordinate details of keyholders with the alarm company to ensure out of hours response can be achieved. Issue/cancel security staff access passes where required. Manage external contractors on site, ensuring all contractors sign in and RAMS are supplied prior to commencement of any works. Proactively communicate any on site works to Innovation Center users to minimise disruption. Manage the North American Innovation Center annual budget, including AOP process, tendering, and sourcing external suppliers for works contracts, payment terms and setting up accounts, PO process, invoicing, and monitoring the annual budget to maintain the cost centre within budget. Coordinate communication of key facility messages to other teams and site users to ensure smooth running of all site functions and minimise disruption. Provide support to other office functions to ensure the smooth running of the site, e.g. forwarding of expenses, maintenance of training files and other confidential HR information, office supplies, maintain copiers and replenish toner, provision of drinking facilities, room booking system. Act as the main point of contact and coordinator for internal and external visitors, including all callers, to the NA Innovation Center. Facilitate the visitor experience by ensuring preparations are in place, e.g. parking, catering, meeting rooms, WiFi codes, welcome screen in lobby. For customer and VIP visits, take the lead in making sure preparations are in place, colleagues are briefed and a plan is in place for a smooth experience. Organise additional requirements such as meeting space/catering. Coordinate with all users to maintain a calendar of events and important visitors and ensure all concerned are aware and prepared. Sign for all deliveries and inform recipients and open unnamed post and distribute accordingly. Manage suppliers, including sourcing, negotiating quotes and payment terms as well as setting up accounts. Schedule all preventative facilities maintenance (such as A/C) and action urgent & emergency maintenance. Liaise with Group SHE Manager to ensure current and consistent measures are in place. Facilitate SHE audits as required. Ensure risk assessments are carried out as required and colleagues are trained to do so. Lead site First Aider. Fire Marshal responsibilities, including arranging and facilitating all fire safety protocols such as fire safe storage of goods and property, training and drills, fast response protocols. Creation and maintenance of all SHE related policies and procedures are in place and accessible. Schedule PAT testing for electrical equipment as required for site. Assist site leaders to maintain safe operations by coordinating first aid and fire marshal training and following up on any site specific measures to maintain the site and its systems. Provide administrative and ad‑hoc support for the Global and NA Heads of S&I, including project administration, diary management, arranging travel/accommodation and visa applications, raising purchase orders & processing expenses, collecting and filing signatures in line with processes. Key Competencies Work well independently and in teams. Performs well under pressure and maintains a calm approach in stressful situations. Collaborates and supports colleagues, offering help and advice when asked. Conveys facts clearly and presents logical arguments. Holds oneself accountable to high standards of performance. Self‑aware of own behavior and its impact on others. Positive towards others, provides constructive feedback. Responsible for own development and improvement. Leads and inspires; listens to others’ ideas and participates effectively in teamwork. Delivers quality outcomes at pace while considering commercial benefits. Enthusiastic, organized and completes tasks effectively. Acts decisively while seeking input when needed. Qualifications and Experience Essential Strong verbal and written communication skills, including active listening. Mathematics and accounting skills for budgets and cost‑saving measures. Customer service orientation for occupant and stakeholder satisfaction. Analytical thinking and problem solving. Understanding of current building, health and safety regulations. Computer literacy and confidence using Google Suite (Sheets, Slides, Meet, Docs). Ability to manage own workload, prioritise and meet deadlines, including occasional overtime. Handles sensitive or confidential matters with integrity and discretion. Previous experience in facilities management or office management. Experience sourcing and managing new and existing sub‑contractors. Budget management experience. Collaborative and supportive interaction with colleagues at all levels. Excellent organisational skills, multitasking and managing timelines and schedules. Strong problem‑solving and solution‑based thinking. Proficiency in Google GSuite and MS Office. Excellent English written and verbal communication skills. Desirable Business management experience, including scheduling, strategic planning and administration. Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world‑class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles include performance incentives. Benefits Multiple opportunities for career growth. Training and development programmes available. Tuition reimbursement benefits for full‑time colleagues. Full‑time colleagues eligible for immediate enrollment in health benefits including medical, dental, vision, disability, and life insurance. 401(k) retirement plan with company‑matching contributions. Vacation and sick days. Company‑paid holidays and floating holidays. Company mindset that prioritises health, safety and flexibility. We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug‑Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents should review their privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. #J-18808-Ljbffr