App
Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Quality Specialist - Customer Interaction QA

NexRep

Austin, TX

NexRep LLC in the United States seeks a Quality Specialist to analyze calls, emails, social media posts and SMS interactions from independent marketplace contractors. You will identify trends and collaborate with certification and operations teams to ensure client standards are met. This non-exempt, remote-friendly role offers daytime shifts with potential travel for client meetings and travel reimbursements. Strong Excel skills and attention to detail are essential. #J-18808-Ljbffr

Apply
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Remote Quality Specialist - Customer Interaction QA in Austin, TX vacancy
  • Remote Quality Specialist: Customer Interaction Analyst
     ...NexRep LLC seeks a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from NexRep's independent marketplace...  ...'s standards. Responsibilities include evaluating agent interactions, monitoring workflow, reviewing satisfaction data, and preparing... 
    Remote work
    Customer
    For contractors

    NexRep

    United States
    3 days ago
  • QA Specialist - Customer Interactions (Remote)
     ...NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from the company’s independent...  ...are met. Responsibilities include monitoring interactions, reviewing customer satisfaction, and providing actionable feedback to... 
    Remote work
    Customer
    For contractors

    NexRep LLC

    Texas
    17 hours ago
  • Remote QA Specialist: Customer Interaction Quality
     ...NexRep LLC is seeking a quality specialist to analyze calls, emails, social media posts, and SMS interactions from NexRep’s independent marketplace contractors. The role focuses...  ...scores with clients. The position supports remote operations with travel reimbursement as... 
    Remote work
    Customer
    For contractors

    NexRep LLC

    Yorktown, VA
    17 hours ago
  • Quality Control Specialist
     ...Quality Assurance AnalystThe Quality Assurance Analyst...  ...turn-in operations. The QA Analyst performs...  ...and teamwork skills to interact with Army officials and...  ...natives from one of the most remote and harshest environments...  ....For our government customers, AGL delivers comprehensive... 
    Remote work
    Customer
    For contractors
    Work at office

    Akima

    Anchorage, AK
    3 days ago
  • Remote Quality Specialist - Customer Interaction & Feedback
     ...NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from its independent marketplace contractors. This role identifies trends and works with the certification and operations teams to ensure client standards are met.... 
    Remote work
    Customer
    For contractors
    Work at office

    NexRep LLC

    Madison, WI
    17 hours ago
  • Quality Assurance Specialist — Customer Interactions
     ...NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media...  ...are met. You will assess agent interactions, monitor workflows, review customer satisfaction, calibrate scoring...  ...contractors and internal teams. Remote roles across multiple states support... 
    Remote work
    Customer
    For contractors

    NexRep LLC

    Arizona
    17 hours ago
  • Remote Quality Assurance Specialist - Client Interaction
     ...NexRep, LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS from NexRep’s independent...  ...client standards are met. You will monitor interactions in real time or after the fact, review customer satisfaction data, provide recommendations for... 
    Remote work
    Customer
    For contractors

    NexRep, LLC

    Portland, ME
    17 hours ago
  • Quality Assurance Specialist: Client Interactions & Calibration
     ...NexRep LLC is seeking a quality specialist to analyze calls, emails, social media posts, and...  ...are met. You will assess agent interactions, monitor performance, review customer satisfaction, and provide actionable feedback. Remote, with potential travel for client meetings... 
    Remote work
    Customer
    For contractors

    NexRep LLC

    Jackson, MS
    17 hours ago
  • Quality Specialist, Biotech/Fermentation QA (Remote)
     ...A biotechnology company in Richmond, Indiana is seeking a Quality Specialist to support food safety and quality assurance programs. The ideal...  ...or biotech manufacturing. Responsibilities include managing customer complaints, conducting audits, and maintaining quality... 
    Remote work
    Customer

    Liberation Bioindustries

    Richmond, IN
    2 days ago
  • Remote Quality Assurance Specialist - Customer Interactions
     ...NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from NexRep’s independent marketplace contractors. You will identify trends and work with certification and operations teams to ensure client standards are met.... 
    Remote work
    Customer
    For contractors

    NexRep

    Sioux Center, IA
    2 days ago
  • Quality Specialist
     ...Status: Non-Exempt Job Summary: The quality specialist is responsible for analyzing calls,...  ...Assess that quality of the agents’ interaction with customers meets client’s standards Monitor...  ...and training. We hire for remote positions in the following states; Alabama... 
    Remote work
    Customer
    For contractors
    Work at office
    Local area
    Night shift
    Weekend work
    Afternoon shift

    NexRep

    Guin, AL
    1 day ago
  • Quality Control Specialist- REMOTE

    $69.94k - $109.94k

     ...Title: Quality Assurance/Quality Control Specialist (Remote) Location: This position is open to candidates residing in...  ...Quality Assurance / Quality Control (QA/QC) Specialist supports a...  ...criteria, testing requirements, and customer expectations while supporting the... 
    Remote work
    Customer
    Full time
    Contract work

    Fairwinds Technologies LLC

    Central City, CO
    19 hours ago
  • Quality Specialist - Power Market

    $77k - $86k

     ...issues related to the projects quality performance on a regular...  ...policy, nonconformances, rework, customer concerns or complaints and...  ...cities, small towns, or very remote locations, so our people must...  ...deadlines timely Communicate and interact effectively and... 
    Remote work
    Customer
    Full time
    For subcontractor
    Relocation
    Weekend work

    Kiewit Corporation

    Saxe, VA
    3 days ago
  • Quality Assurance Officers
     ...IDRE QA Specialist North Haven Government Services Solutions...  ...point of coordination between customers, reviewers, and management,...  ...Ensure reports meet established quality standards and are submitted...  ...media stipend are provided for remote workspace. ABOUT DANE STREET... 
    Remote work
    Customer
    Full time
    Temporary work

    North Haven Solutions

    Remote
    6 days ago
  • Nutrition & Quality Specialist
     ...looking for a Nutrition & Quality Specialist based in the United States....  ...as a technical resource for customer support teams, translating...  ...customer experience. This fully remote opportunity offers the...  ...communication across all customer interactions. Internal Training and... 
    Remote work
    Customer
    Full time
    Work from home

    Jobgether

    Remote
    7 days ago
  • Quality Control Specialist, Transcription (Full-Time)
     ...Quality Control Specialist, Transcription (Full-Time) Location: Remote (must be located in CO, DC, IL, KS, MD, MO, WV, or VA) Clearance...  ..., virtual, and real-world interactions. Review transcripts for...  ...compliant with applicable legal and customer-specified standards. Verify... 
    Remote work
    Customer
    Full time

    Intellectix

    Denver, CO
    4 days ago
  • Remote Quality Assurance Specialist - Customer Interactions
     ...NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from NexRep's independent marketplace...  ..., and share detailed scoring insights with contractors. This remote role supports NexRep's client base across the United States.... 
    Remote work
    Customer
    For contractors

    NexRep

    United States
    1 day ago
  • Quality Review Specialist (Bilingual Spanish)

    $63.46k - $114.41k

     ...Quality Review Specialist (Bilingual Spanish) ~ Schedule: Tour of Duty: Day Shift...  ...and Response Guide, Interactive Tax Law Assistant (ITLA), and...  .... Measures the accuracy of customer service provided by the Business...  ...13/yr. Is this position remote or telework eligible?... 
    Remote work
    Customer
    Monday to Friday
    Day shift

    Internal Revenue Service

    Chamblee, GA
    3 days ago
  • Quality Assurance Officers

    $44k - $50k

     ...looking for an Enrollment Quality Auditor with health...  ...enrollment actions) and will interact with the client audit...  ...for a specific customer. Be responsible for following...  ...of benefits. Share QA results with individual...  ...and collaborate with a remote team. Geographic Responsibility... 
    Remote work
    Customer
    Permanent employment
    Full time
    Work at office

    HealthEdge

    Remote
    11 days ago
  • Quality Review Specialist
     ...Fully remote opportunity available to applicants in any of our...  ...except NY, CA, and AK Quality Review Specialist Work closely with Utilization...  ..., Case Management (CM) and Customer Service (CS) to ensure appeal...  ...all times. Communicate and interact effectively and professionally... 
    Remote work
    Customer
    Shift work
    Weekend work

    VIVA

    New York, NY
    2 days ago
  • Quality Specialist I
     ...connections and enhances the customer experience. Join our team as...  ...Field Inspection Claim Specialist and showcase your expertise...  ...efficiently May occasionally require interacting with parties who express...  ...company guidelines This is a Remote-Field position in which you... 
    Remote work
    Customer
    Full time
    Work at office
    Local area
    Work from home
    Flexible hours

    B. Braun US Pharmaceutical Manufacturing LLC

    Saint Louis, MO
    1 day ago
  • Remote QA Specialist: Elevate Quality & Coaching
     ...Conduent, Inc. seeks a Quality Assurance Specialist to conduct audits of customer interactions, analyze data for improvements, and drive coaching for agent performance. The role emphasizes remote work, calibration of scoring, and collaboration with Operations to ensure... 
    Remote work
    Customer

    Conduent

    United States
    3 days ago
  • Senior Quality Specialist
     ...Job-ID Reference Remote 50% Remote General Summary: The Operational Area Senior Quality Specialist will provide QA support of manufacturing operations, analytical...  ...Reviews executed batch records and provides customer approval for quality tasks for... 
    Remote work
    Customer
    Work at office

    Katalyst HealthCares & Life Sciences

    Boston, MA
    2 days ago
  • Quality Assurance Officers

    $46.8k - $58.51k

     ...Reporting to the North American Quality Manager, the Quality Specialist is responsible for monitoring and evaluating Customer Service performance and for...  ...Ability to work with remote sites Excellent listening...  ...Previous experience with QA software and solutions (Avaya... 
    Remote work
    Customer
    Hourly pay
    Full time
    Visa sponsorship
    Work visa
    Flexible hours

    Superior Plus Propane Talent Acquisition

    Remote
    8 days ago
  • Quality Control Specialist

    $23.56k - $92.58k

     ...Noblis MSD seeks Quality Control Specialists to support the in-service engineering...  ...Maintain Quality Assurance (QA) Alteration Installation...  ...advanced solutions to our customers' most critical missions. We...  ...a drug-free workplace. Remote/hybrid status is subject to... 
    Remote work
    Customer
    Full time
    Contract work
    Part time
    For contractors
    For subcontractor
    Local area

    Noblis

    Encinitas, CA
    1 day ago
  • Senior Quality Management Specialist, Site Based, Princeton, NJ

    $93.5k - $126.5k

     ...Senior Quality Management SpecialistLocation: Site Based, Princeton...  ...Senior Quality Management Specialist to join our team. If you're...  ...skills including remote interactions, as well as good organizational...  ...time management abilities and customer orientation.Ability to work... 
    Remote work
    Customer
    Temporary work
    Work experience placement
    Flexible hours

    Just – Evotec Biologics

    Princeton, NJ
    1 day ago
  • Operational Quality Specialist -QC
     ...supply reliable, high-quality medicines and vaccines...  ...an Operational Quality Specialist in Quality Control. You...  .... Provide on the floor QA support and perform QA...  ...internal and external customer service. ~ Stay current...  ...is required. Hybrid or remote work is not available.... 
    Remote work
    Customer
    Work at office
    Local area

    GSK LLP

    Marietta, PA
    3 days ago
  • Quality Assurance Officers

    $50.4k - $72k

     ...Gainwell Technologies. As a Quality Verification Specialist , you’ll conduct...  ...actions. The Director of Customer Experience (CX) Business Compliance...  .... Evaluate submitted interactions, documentation, and...  ...this role ~ Fully remote options from most US locations... 
    Remote work
    Customer
    Full time
    Work at office
    Flexible hours

    Gainwell Technologies LLC

    Remote
    18 days ago
  • AI Support QA & Evaluation Specialist (Remote)

    $30 per hour

     ...Prolific is seeking Customer Support Representatives to join its Expert Network to train and evaluate AI models using real service expertise...  ...home. Roles involve evaluating AI chatbot responses, simulating customer interactions, and refining knowledge bases. #J-18808-Ljbffr
    Remote work
    Customer
    Hourly pay
    Work from home

    Prolific Academic Ltd

    United States
    3 days ago
  • IT Ticket Quality Specialist
     ...IT Ticket Quality Specialist 100% remote work-from-home Overview ~$25 per hour W2, 40 hours per week...  ...routed to the right support groups (Customer Care, Technical Support, Product Support...  ...IT service desk, technical support, QA, or problem management involving... 
    Remote work
    Customer
    Hourly pay
    Long term contract
    Work from home

    Riverside Recruiting

    Parma, OH
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Quality Specialist - Customer Interaction QA. Be the first to apply!

Related searches