Funeral Director

Job Overview Our associates celebrate lives. We celebrate our associates. The licensed Funeral Director facilitates funeral arrangement discussions with deceased next of kin, presides over visitation, funeral, and graveside services, and ensures compliance with mortuary, health, and vital statistics regulations within the funeral establishment(s). The Director is responsible for compliance with all applicable local, state, or federal laws and company expectations. Responsibilities Conducts Arrangement Conferences by obtaining and confirming deceased and family contact information, discussing needs (including language needs), scheduling appointments, and emailing confirmations. Performs removals or transfers of the deceased in accordance with company standards and processes, and updates removal status in proprietary software. Greets next of kin and escorts them to the meeting space while facilitating the Arrangement Conference and summarizing desired outcomes. Discusses available life insurance and veteran benefits, promotes funeral, cemetery, and crematory services, and sells merchandise such as catering, flowers, music, and Ever Lasting Memory products. Transitions Arrangement Conferences to Funeral Services Counselors/Advisors to present cemetery property and merchandise options, pricing, and contract completion. Manages and authorizes merchandise and service contract revisions, confirming authorizations to proceed with service arrangements. Presides as Master of Ceremonies for visitation, funeral, and graveside services in a professional, organized, and caring manner consistent with company standards. Ensures presence at graveside services and verifies removal of personal belongings from the deceased prior to burial. Visually inspects the deceased, adjusts casket dressing, attire or makeup, and communicates concerns to preparation staff. Inspects services arrangements against contractual expectations, initiating corrective actions and providing guidance to the services team as needed. Interacts with families and guests to fulfill death‑care requests, acquiring leads for pre‑need services. Performs event‑planning duties: resource planning and ordering of music, flowers, or catering; prepares the event room; cleans post‑event; identifies repairs; and delivers family memorabilia. Performs attendant duties such as parking lot attendant, driver, usher, pallbearer, or courier, and may attend community or charity events to represent the location. Implements general guidance and collaborates with peers or managers; maintains compliance with local, state, and federal regulations; and communicates workload status and seeks additional assignments. Performs additional responsibilities as requested or assigned. Qualifications Graduated from an accredited school or college of mortuary science. Current Funeral Director license within the practicing state. Valid state driver’s license with an acceptable driving record required to operate company owned vehicles. Industry experience preferred. Knowledge, Skills & Abilities Strong cognitive ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations. Process and results oriented; motivated to keep projects moving forward by removing obstacles and exploring alternatives. Positive attitude, drive to continually advance understanding of the industry and business, and highly self‑motivated. Ability to build professional and trusting business relationships. Professional written and verbal communication skills; public speaking skills with the ability to influence and gain consensus. Proficiency using databases in automated processes. Proficient MS Office skills. Work Conditions Work is both indoors and outdoors during all seasons and weather. Professional business attire required when in contact with families. Frequent continuous period of sitting or standing up to 6 hours per day; frequent climbing stairs to access buildings. Physical effort requiring manual dexterity; includes paperwork, calculators, computers, and phone usage. Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps. Hours Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary. Location Postal Code: 77077 Category (Portal Searching): Operations Job Location: US-TX - Houston Equal Opportunity Employer Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. #J-18808-Ljbffr Service Corporation International