Customer Service Representative (Work From Home)

About the Opportunity We are a growing organization focused on helping individuals and families better understand benefit programs that can support their long-term financial security. Through our partnerships with established member groups, unions, and associations, we provide clear guidance, reliable information, and professional support to people who are looking for dependable coverage options. Our goal is to create a positive experience for every member we assist by offering honest communication, helpful service, and a professional consultation process. Position Overview This opportunity is ideal for individuals who enjoy helping others, communicating clearly, and building a long-term career in a supportive environment. In this role, you will connect with members who have already shown interest in learning more about available benefit programs. You will answer questions, review program options, assist with digital paperwork, and help members make informed decisions based on their needs.