Federal Work Study - Student Retail Associate

Student Retail Associate

The Student Retail Associate provides customer service and operational support for the University Spirit Store. This position assists with sales transactions, merchandising, and inventory tasks and supports the store manager in the day-to-day operation of the store. Sponsorship is not available for this position.

Greet and assist customers, providing excellent customer service on the sales floor. Operate the register and process purchases, returns, and exchanges. Assist with receiving shipments, restocking, tagging, and maintaining merchandise displays. Support online order processing and in-store pickups. Assist with special events, pop-up shops, and game-day sales and transporting merchandise, as needed. Ensure the bookstore remains clean and organized, including tidying up aisles, shelves, and checkout areas. Support store management and staff with special projects or tasks as needed.

Must be a current Albany State student enrolled in six or more undergraduate credit hours or three or more graduate credit hours. Strong communication and interpersonal skills, with a friendly and helpful demeanor. Ability to work independently and as part of a team. Basic math skills for handling transactions and operating the POS system. Reliable, punctual, and able to follow instructions and store policies.

Cover letter. Resume. Unofficial transcripts. A list of at least 3 professional references with their contact information.

Fast-paced retail environment with frequent customer interactions. Ability to stand, walk, and occasionally lift merchandise as needed. Flexible schedule, with shifts available during the academic year. Opportunity to gain customer service, retail, and organizational experience.