ServiceNow Product Owner
Futran Tech Solutions Pvt. Ltd.
Posi t ion: ServiceNow Product Owner
Loca t ion: Central Philadelphia (Hybrid)
Posi t ion T ype: Fulltime Responsibilities
Loca t ion: Central Philadelphia (Hybrid)
Posi t ion T ype: Fulltime Responsibilities
- Lead the creation and execution of strategy for tooling with ServiceNow
- Defining roadmap and product capabilities to fill gaps and build tool adoption
- Liaison between development team and stakeholders for engineering and end user enablement
- Translate product features into well-defined requirements in appropriate Epic -> Feature -> User Story format
- Continuous refinement and management of work across stakeholders and leadership
- Understands technical and functional design requirements for ServiceNow with the key ability to convert business requirements into technical solutions
- Collects information to determine, document and agree with customer requirements for the ServiceNow platform
- Provide ServiceNow platform and technical expertise
- Create High Level Design and technical solutions for ServiceNow implementation
- Develop ServiceNow solutions to support best practice processes to deliver clients business requirements independently
- Creates workflow and web prototypes for client engagements
- Develop integration components, while being well versed with integrations with hands on experience in designing and configuring Mid server, web services, email and similar integration technology with ServiceNow.
- Proficient in ServiceNow Configuration and customization (Workflow, UI, client scripts, business rules, etc.)
- Administer and troubleshoot issues with ServiceNow instances.
Vacancy posted 3 days ago
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