Residential Support Aide

Job Description

Job Description

Description:

Empowering women to break free from substance use and rebuild their lives.

Good News Home Inc. is a nonprofit residential treatment center dedicated to helping women overcome substance abuse and co-occurring mental health challenges. We provide a safe, structured, and compassionate environment for up to 12 women, offering both short-term stabilization and long-term recovery support. Our holistic approach nurtures mind, body, and spirit, welcoming clients regardless of race, religion, or ability to pay. 

We are seeking a Residential Support Aide who is dependable, empathetic, and committed to supporting women on their recovery journey. This role is essential to maintaining a therapeutic living environment and ensuring continuity of care for our residents.

All Shifts Available

• 7 AM to 3 PM
• 3 PM to 11 PM
• 11 PM to 7 AM

As a Residential Support Aide, you will be a steady, supportive presence for residents throughout your shift, helping maintain structure, safety, and engagement. Responsibilities include:

• Conduct room checks every two hours to ensure resident safety, participation, and compliance with program expectations.
• Provide supervision during showering and dressing as needed to support resident safety, privacy, and therapeutic structure.
• Offer trauma-informed support to female residents, maintaining a calm, respectful, and sensitive approach aligned with best practices for survivors of trauma.
• Monitor resident activity in private or semi-private areas in accordance with program protocols and safety requirements.
• Provide safe, reliable transportation to meetings, church services, medical appointments, and other required needs/activities.
• Maintain accurate daily logs and email shift reports to clinical staff.
• Report client concerns promptly and complete incident reports as needed.
• Administer scheduled drug tests following facility protocols.
• Participate in staff meetings, trainings, and team communication.
• Deliver verbal shift handovers to incoming staff to ensure seamless continuity of care.
• Support new admissions by completing intake checklists and providing orientation.
• Uphold house rules and reinforce a structured, therapeutic environment.

• High school diploma or equivalent
• Valid driver’s license with a clean driving record
• Experience (2+ years preferred) in substance-use treatment, mental health, or related human services
• Strong interpersonal skills and the ability to set healthy boundaries
• Comfort working independently and using sound judgment
• Proficiency with Microsoft Word, Excel, and basic internet navigation
• Experience driving a 12–15 passenger van is a plus, but not required

Benefits (Full-Time Employees Only)

• Medical and dental insurance
• 401(k) retirement plan
• Paid vacation and personal time
• Complimentary professional development courses toward addiction counseling certification 

You’ll be part of a mission-driven team that believes in second chances, dignity, and the power of recovery. Your presence helps create a safe, stable environment where women can heal and rebuild their lives.