Order Entry Clerk

Position: Order Entry Clerk

Pay Rate: $22.00 - $23.00 /hourly

Location: Modesto, CA

Schedule: Monday - Friday | 8:00AM - 4:30PM

Position Summary:

We are seeking a detail-oriented Order Entry Clerk to support daily transportation and logistics operations. This position is responsible for accurately entering, reviewing, and processing customer orders while serving as a key communication link between customers, dispatch, drivers, shippers, and consignees. The ideal candidate thrives in a fast-paced environment, has strong organizational skills, and is committed to maintaining accuracy and efficiency throughout the order fulfillment process.

Essential Duties & Responsibilities:

• Accurately enter customer orders, shipping requests, and dispatch information into company systems
• Verify order details, quantities, shipping information, appointment times, and customer requirements for accuracy
• Coordinate with dispatch personnel and drivers to support daily shipment schedules and delivery timelines
• Review and update order statuses, load information, and shipment documentation as needed
• Monitor incoming emails, phone calls, and customer requests related to order processing and shipment updates
• Schedule appointments and assist with load tracking and shipment coordination
• Prepare and maintain dispatch records, reports, and transportation documentation
• Communicate discrepancies, delays, shortages, or operational concerns to appropriate internal teams
• Maintain organized electronic and physical filing systems for orders and dispatch documentation
• Ensure all order information is complete, accurate, and compliant with customer and company requirements
• Provide administrative and operational support as needed

Qualifications:

• High School Diploma or equivalent required
• Previous experience in order entry, dispatch, logistics, transportation, warehouse administration, or customer service preferred
• Transportation, warehousing, or supply chain experience strongly preferred
• Strong data entry skills with exceptional attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Excellent verbal and written communication skills
• Strong organizational, problem-solving, and time management abilities
• Ability to work independently and collaboratively with operations teams

Technical Skills:

• Proficient in Microsoft Excel, Outlook, and Word
• Experience with Transportation Management Systems (TMS), Warehouse Management Systems (WMS), ERP systems, or dispatch software preferred
• Strong computer skills and ability to learn internal systems quickly

Work Environment:

• Fast-paced transportation and logistics office environment
• Frequent interaction with customers, drivers, dispatch personnel, and warehouse teams
• Flexibility may be required during peak shipping and operational periods