STUDENT SUPPORT SPECIALIST I

Apply for Job Job ID 60826
Location Rolla
Full/Part Time Full-Time
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Hiring Department

The Civil, Architectural, and Environmental Design department offers specialization in architectural engineering, construction engineering management, environmental, geotechnical, materials, structural and water resources engineering.

Job Description

The Civil, Architectural and Environmental Engineering Department is seeking quality candidates to fill the role of Student Support Specialist. The position serves as the primary administrative and student support professional for graduate programs within the department. This position provides comprehensive advising and guidance to prospective and current graduate students regarding admissions, enrollment, academic progress, degree requirements, funding opportunities, and university policies. The position coordinates graduate program operations, manages student records and data, supports faculty and departmental leadership, and plays a critical role in promoting graduate student success from recruitment through degree completion. Essential

Duties and Responsibilities:

• Serve as the primary point of contact for prospective and current graduate students.
• Advise students on admissions, enrollment, registration, academic progress, degree requirements, and graduation processes.
• Coordinate graduate admissions processes and prepare admission and funding offer letters.
• Maintain graduate student records, databases, and documentation.
• Coordinate qualifying examinations, comprehensive examinations, thesis defenses, dissertation defenses, and other graduate milestones.
• Monitor student performance and assist with assessment and reporting activities.
• Assist with graduate scholarships, fellowships, assistantships, and student funding opportunities.
• Provide guidance to students regarding fellowship and scholarship applications.
• Track graduate assistant appointments and support evaluation and professional development processes.
• Serve as liaison between students, faculty, departmental leadership, and university offices.
• Assist with updates to graduate policies, procedures, and handbook materials.
• Work with department chair to assign graduate student office spaces.
• Serves as the assistant to the department's Associate Chair for Graduate Studies and Advising and to the department's Assistant Chair for Distance Education Programs and Advising
• Supervise student employees as assigned.
• Perform other duties as assigned. Work Environment: This position operates in a highly disruptive, collaborative administrative setting, supporting a diverse group of faculty, staff, and students.

Minimum Qualifications

A high school diploma or an equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge, skills and abilities can be acquired is necessary

Preferred Qualifications

• A bachelor's degree
• Strong organizational skills with exceptional attention to detail
• Demonstrated ability to work both independently and collaboratively in a team environment
• Ability and motivation to work in a highly interruptive and busy environment.

Anticipated Hiring Range

The anticipated hiring range for this position has been established as $15.50 - $20.75.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: 6
University Title: STUDENT SUPPORT SPECIALIST I
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Application Deadline

Applications will be accepted until this position is filled.

Sponsorship Information

Employment visa sponsorship is not available for this position.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at View phone number on click.appcast.io.