Womens Health Care Coordinator

Summary/ObjectiveThe Women’s Health Coordinator (WHC) is responsible for coordinating maternal and women’s health care to achieve the best possible health results for mothers and newborns. The WHC will help coordinate maternity services, prenatal education programs, gynecological care coordination, addressing social factors, connecting to resources, and hospital coordination. The WHC works closely with the Pediatric Care Coordination team to ensure proper transition of care.Essential FunctionsEnsures pregnant women are obtaining prenatal care, and consistently making prenatal appointmentsPerforms Non-Stress Test per doctor’s orders, monitoring fetal wellbeingReinforces visit summary instructions from various service providersAssists with referrals to WIC, Maternal/Fetal Medicine, requests for durable medical equipment, etc.Assists in obtaining pre-birth selection forms and entering information into the Indiana State databaseObtains initial medical and obstetric history, provides pregnancy related education for prenatal patientsAssists patients in making informed decisions regarding family planning options by providing effective education and resourcesProvides education and resources regarding women’s health conditionsAssists clinical staff by performing free pregnancy tests, covering lunch/breaks, etc.Keeping open and ongoing communication between patients, their families, and healthcare providersAssists at developing educational classes and programs for at risk pregnant women at NorthShore and our servicing communitiesTrain and educate patients and their families on care coordination, creating SMART goals, available organizational and community services, and self-management techniquesCompletes proper documentation in patient medical records, as well as productivity managing softwareMaintain Indiana Child Passenger Safety Technician certification by completing seat safety checks, education and installationsAttends staff meeting, department training/meetings, etc.Promote NorthShore services to patients and families and assist with transition of care to the Pediatric Care Coordination teamCoordinate access to prenatal care and linkage to services that include medical home health, healthy eating, centering classes, breast feeding classes and other services based on client needsOther related duties assigned by the Care Coordination ManagerThese essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion.CompetenciesPlanning and strategic foresightResponsible Decision MakingIntegrity and accountabilityInnovation and creativityAdaptive and flexibleLeadership, teamwork, and conflict resolutionProfessionalism and work ethicEmpathyWork EnvironmentWork is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive.TravelTravel outside of Northshore locations will be rare for this position.Required Role QualificationsMinimum required education per state of Indiana/HRSACertified/Registered Medical AssistantTwo years of experience working within a healthcare settingAbility to obtain Indiana Child Passenger Safety Technician Certification within 1 year of hireAbility to obtain Neonatal Stress Test Certification within 90 days (about 3 months) of hirePreferred Role QualificationsRegistered nurse with valid licensure in the State of Indiana.1+ year experience as a Registered Nurse in Maternity, Labor and Delivery, OB or related specialty areaBilingual in SpanishRequired SkillsAbility to analyze situations and solve problems at strategic and tactical levelsExcellent interpersonal and customer service skillsAbility to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policiesAbility to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factorsPracticed at organization and planningEmploy Critical thinking and problem solvingMaintains composure and operates with emotional intelligenceEthical reasoning and decision-makingStrong attention to detailReceptive and responsive to feedbackExcellent verbal and written communication skillsTime management, prioritization, and sense of urgencyProficient with Microsoft Office Suite or related softwarePhysical, Visual, and Audible RequirementsPhysical RequirementsActivityOccasionally (1 -33%)Frequently (34-66%)Continuously (67-100%)SittingxWalkingxStandingxBendingxSquatting/CrouchingxxClimbingxKneelingxTwisting/TurningxHand dexterity/Fine Motor ManipulationxLifting 0 – 50lbsxLifting 50+lbsxCarrying 0 – 50lbsxCarrying 50+lbsxPushing 0 – 300lbsxVisual & Audible Requirements – Employee mark an “x” for “YES” or “NO”ActivityYesNoCan see without corrective eyewearCan differentiate colors/see color differences clearlyCan hear without hearing assistanceI acknowledge that I may be exposed to infectious and contagious diseases.I acknowledge that I may be in contact with patients under a wide variety of circumstances.I acknowledge that I can handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures.I acknowledge that I may occasionally be subject to irregular working hours.I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary.Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described. #J-18808-Ljbffr NorthShore Health Centers