Assistant Store Manager

Benefits Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household. Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave. Flexible and Affordable Health Benefits: Choose from three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle. 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older). Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount. *Eligibility requirements vary by position. Job Summary Working closely with the Club Manager, the Assistant Club Manager in Training (AMIT) is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that they directly manage. The AMIT role prepares individuals to assume one of three Assistant Club Manager positions: Merchandising, Perishables, or Member Experience. The trainee will receive focused development and experience aligned to their designated track and will ultimately oversee the corresponding departments. Consistent execution of policies, procedures, the GOLD standard club conditions, and overall leadership are essential. The AMIT leads audit compliance efforts, collaborates with Business Partners, and oversees onboarding and training to ensure food safety and operational excellence. This role also serves as Manager on Duty for the club as needed. Leadership Responsibilities Know the business: Exhibit strong business acumen through strategic thinking and data-driven decision-making. Lead through change: Model leadership competencies and act as a champion for growth. Communicate effectively: Provide teams with the information, direction, and support needed to succeed. Build high-performing teams: Foster collaboration, provide clear direction, and hold team members accountable. Deliver results: Set clear expectations, follow up consistently, and drive execution. Develop talent & team: Consistently foster a culture of growth by actively developing team members through collaboration, coaching, and empowerment. Encourage continuous learning and create opportunities for others to succeed. Display leadership: Demonstrate strong leadership by fostering trust, promoting open communication, and resolving conflicts constructively. Build inclusive relationships that support a collaborative and respectful team environment. Team Member Engagement Teach, coach, & lead: Support team development through training, feedback, and on-the-job coaching. Ensure learning takes place in the flow of work. Drive values-based culture: Promote strategic thinking, ethical decision-making, and inclusion. Create a safe and collaborative environment: Foster open communication and team trust. Recognize and retain top talent: Celebrate achievements and focus on career growth. Member Experience Guarantee Ensure GOLD Member Standards are met: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean. Monitor engagement levels: Observe member engagement and department execution to ensure a premium shopping experience. Resolve concerns: Support team in resolving member issues and delivering satisfaction. Consistently Run Great Clubs with Great Standards Maintain club standards: Consistently deliver GOLD standards. Raising the bar: Ensure the club is at or above plan for all bottom quartile core KPIs relevant to the role. Achieve financial performance and cost discipline: Meet or exceed labor and supply plans for your club. Drive performance and profitability: Use reporting to identify trends and opportunities. Understand the business: Acquire deep knowledge of key metrics and reporting for total club and department performance. Major Tasks, Responsibilities, and Key Accountabilities Provide strategic department leadership: Partner with the Club Manager and other leaders to oversee daily operations across assigned departments (Merchandising, Perishables, or Member Experience), emphasizing business acumen, accountability, team engagement, and flawless execution of club standards. Recruit, hire, and onboard team members: Manage the full hiring process, including interviewing, staffing decisions, onboarding, and certification. Oversee labor planning and scheduling: Create and manage effective labor schedules aligned with business trends, sales patterns, and budgetary targets. Drive sales, inventory control, and shrink management: Ensure in-stock conditions, minimize shrink, and drive sales performance. Champion member experience standards: Enforce GAA, GOLD, and LAST service standards across departments. Execute operational readiness: Uphold close-to-open standards to ensure all departments are clean, stocked, safe, and ready for business. Lead department talent management: Conduct performance reviews, mentor future leaders, and make decisions on promotions and merit increases. Utilize tools and reporting for decision-making: Use production planning tools, NAFS, scorecards, scheduling systems, and dashboards. Ensure compliance and safety: Enforce food safety, sanitation, OSHA, RIST, and cold chain compliance; lead audits and resolve issues. Support special initiatives and transitions: Plan and execute merchandising transitions, seasonal sets, high-value space resets, and special projects. Maintain equipment and facilities: Monitor and address equipment issues promptly. Provide cross-functional support as needed: Support departments at the Club Manager’s discretion. Utilize BJ’s MY WORK system: Execute daily tasks and initiatives assigned via internal systems. Operate equipment safely (as required): Conduct forklift operations in accordance with safety protocols. Maintain regular, predictable, full attendance: Demonstrate consistent presence to support execution and leadership coverage. Qualifications 4+ years of experience as a retail, supermarket, or warehouse operations manager. Strong drive for results and solid work ethic. Honest, straightforward, and committed to high levels of member service. Excellent communication skills. Ability to lead and motivate a large team. Solid understanding of shrink controls, staff development, merchandising, customer service, problem solving, and conflict resolution. Demonstrated leadership capabilities, including managing/supervising cross-functional teams and training team members. Knowledge of store operations, membership, front-line, gas station, tire bay, maintenance, receiving, and omni procedures. Completion of company training program preferred. High school diploma and/or college degree preferred. Basic computer knowledge (MS Word, MS Excel, Email) required. Must obtain and maintain Servsafe certification. Forklift operator required. Open shift availability required. At least 18 years of age. Job Conditions Frequent movement on hard surfaces and occasional bending, pulling, and reaching. Regular lifting of up to 30 pounds; occasional heavier lifting with assistance. Exposure to temperature extremes and loud noises within perishable areas. Potential exposure to cleaning agents. Pay In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. The pay range for this position is $73,250.00 - $91,750.00. #J-18808-Ljbffr