Network Engineer

Position OverviewPay range: $57,940 - $94,150 / yearBenefits and perks available for eligible positions include: robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.Job HighlightsA team of more than 400 professionals, Health System Information Services (HSIS) works to keep UAB Medicine's IT systems and infrastructure running smoothly to deliver quality care to our patients. Join our nationally ranked team at UAB Medicine, the No. 1 Best Large Employer in 2021 as ranked by Forbes magazine.Job DescriptionThe Network Engineer is responsible for ensuring the stability and integrity of all Health System data communication, including voice, video, wireless, and network services. This role involves planning, designing, and developing Local Area Networks (LANs) and Wide Area Networks (WANs) across the organization. Additionally, the Network Engineer will assist with the installation, monitoring, maintenance, and support of all network hardware, software, and communication links. The person will also diagnose, resolve, and document hardware and software network problems in a timely and accurate fashion and provide team and end user training where required.Key Duties and ResponsibilitiesAssist co-workers in assessing near- and long-term network capacity needs.Respond to emergency network outages following business continuity and disaster recovery plans.Create and maintain comprehensive network documentation, including configurations, network mapping, processes, and service records.Adhere to policies, procedures, and training plans related to network administration, usage, and disaster recovery.Maintain LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other network-related hardware.Conduct research on network products, services, protocols, and industry standards to stay updated on the latest advancements.Oversee new installations, upgrades, and maintenance of network equipment, hardware, and software.Configure networks to ensure smooth and reliable operations that support business objectives and processes.Monitor network performance and troubleshoot issues as needed.Respond to incoming alerts, notifications, tickets, and calls regarding network connectivity problems.Ensure network connectivity across all devices and systems.Manage network asset inventory, maintaining accurate documentation and technical specifications.Regularly monitor, test, and report on network performance with detailed analytics.Participate in the implementation and maintenance of network security solutions.Provide guidance and mentorship to junior team members as needed.QualificationsAssociate's degree in Information Systems or a related field and two (2) years of related experience required. Work experience may substitute for education requirement.Preferred:An understanding of network capacity planning, network security principles, and general network management best practicesWorking technical knowledge of current network hardware, software, protocols, Windows platform, Cisco IOS, Arista EoS 802.xxx wireless protocolsAbility to operate network component analyzers, scanners, and testers showing competence with testing toolsHardware troubleshooting experienceStrong interpersonal, written, and oral communication skillsAble to conduct research into networking issues and products as requiredAbility to present ideas in user-friendly languageHighly self-motivated and directed, with keen attention to detailAble to effectively prioritize tasks in a high-pressure environmentStrong customer service orientationExperience working in a team-oriented, collaborative environmentAbility to sit at a computer for extended periods of timeAbility to lift and install equipment into network equipment racksAvailable for after hours on call supportWhy Work at UAB MedicineWe are UAB Medicine, Alabama's largest and most comprehensive health system, recognized nationally for delivering world-class patient care, pioneering research, and cutting-edge medical education. We proudly serve more than 1.2 million patients each year – from every county in Alabama, all 50 states, and many countries around the world. Our network spans numerous hospitals, emergency departments, more than 67 other sites of care, and a team of over 3,100 physicians. Our key facilities include UAB Hospital – ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state's first ACS-verified Level I adult trauma center and only Magnet-designated hospital – along with UAB Hospital-Callahan Eye and five UAB St. Vincent's hospitals serving central Alabama.UAB Medicine offers careers across a wide range of practice environments, from our internationally renowned academic medical center and award-winning community hospitals to our primary and specialty care clinics across the state. Whether you're seeking the fast-paced learning environment of a tertiary care setting or the close-knit environment of a community facility, there's a place for you on our team where you can become part of a mission-driven organization committed to delivering life-changing care. With nearly every medical specialty represented and unlimited opportunities for growth, you'll find the right fit for your skills and career goals. We care for you by offering comprehensive, industry-leading benefit packages to support the individual preferences and circumstances of our diverse staff.