Food & Beverage Manager

Food & Beverage Manager Department: Food & Beverage Employment Type: Full Time Location: Mountain View, California Compensation: $75,000 / year Description The F&B Manager oversees the day-to-day operations of our food and beverage outlets, ensuring every guest interaction — from a morning coffee to a full dinner service — reflects the Ameswell standard. You're equal parts operator and culture-builder: someone who can run a tight ship while keeping the team energized and the guest experience front and center. Key Responsibilities Assisting in Managing Day-to-Day Operations Assists in the ordering of F&B supplies, cleaning supplies and uniforms. Conduct daily stand up for each outlets. Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures. Assist in weekly inventory of Food and Beverage of all Outlets. Operates all department equipment as necessary and reports malfunction. Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met. Encourages and builds mutual trust, respect, and cooperation among team members. Develops specific goals and plans to prioritize, organize, and accomplish your work. Celebrates and fosters decisions that result in successes as well as failures. Communicates areas that need attention to staff and follows up to ensure understanding. Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements. Stays readily available/ approachable for all team members. Demonstrates knowledge of the brand specific service culture. Ensuring Exceptional Customer Service. Provides services that are above and beyond for customer satisfaction and retention. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Takes proactive approaches when dealing with guest concerns. Sets a positive example for guest relations. Stays readily available/ approachable for all guests. Reviews guest satisfaction results with employees. Responds in a timely manner to customer service department request. Additional Responsibilities. Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Performs hourly job function if necessary. Extends professionalism and courtesy to team members at all times. Comprehends budgets, operating statements and payroll progress report. Skills, Knowledge and Expertise High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. Computer literate in Microsoft Window applications required Knowledge of Toast PMS, Open table, and Paychex an asset University/College degree in a related discipline preferred Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Benefits 401(k) 401(k) Matching Medical, Dental, Vision insurance Employee Discount Paid Time Off and more! #J-18808-Ljbffr