IT Consultant - Specialist

PlanIT Group is seeking an IT Consultant - Specialist for our Federal customer in the Washington, DC area. Our US Government customer requires a skilled technology consultant to work with and help them align their technologies with overall goals and better utilize existing technologies and processes. This role requires excellent analytical skills, extensive technical knowledge, and the ability to understand how technology supports business and organization goals. They must also have a solid understanding of the technology used and how to use it.

Job Title : IT Consultant - Specialist
Location: Washington, DC
Start Date: 02/24/2025

IT Consultant - Specialist
Our Government customer requires a skilled technology consultant to work with and help them align
their technologies with overall goals and better utilize existing technologies and processes. This role
requires excellent analytical skills, extensive technical knowledge, and the ability to understand how
technology supports business and organization goals. They must also have a solid understanding of the
technology used and how to use it.

Responsibilities:
• Engage and manage strong business relationships with all customers to ensure high level of
service, response, and overall success of customer-driven business and technical strategies.
• Assist technical support representatives with the management of all aspects of IT design,
implementation, administration, and support processes to ensure the availability, operability,
and stability of all assets.
• Serve as lead liaison between business customers and technology development. Concentration
to detail is optimal for customer satisfaction. Understand customer requirements and business
objectives.
• Provide proactive onsite and virtual technical consulting support to one or more offices for our
government customer.
• Provide strategic advice within the customers support guidelines in using technology to achieve
goals.
• Assist with the management of IT initiatives and collaborate with office technical staff and
liaisons.
• Serve as technology expert and consultant to develop and propose solutions that meet the
technology and business requirements of new advisors with technical emphasis is on hardware
capabilities, software requirements and systems integration.
• Assist and consult with the new technology implementation.
• Train support staff in new and existing IT solutions/systems when needed. Provide assistance
with technical issues.
• Revise existing systems and suggest improvements when needed.
• Partner with other technology teams to analyze business needs, implement customer solutions
and provide technical product support.
Required Skills:
• Extensive experience as a technical consultant in an IT related filed.
• Advanced knowledge of hardware and software solution, network, and server maintenance.
• Ability to conduct in-house training to increase end-user proficiency.
• Ability to keep up with IT trends and innovation.

Desired Skills:
• Excellent written and verbal communication, listening, and presentation skills.
• Ability to work effectively and add value as a team member.
• Strong problem-solving skills; ability to assess a problem and determine an effective course of
action

EXPERIENCE LEVEL:
• Minimum of 10+ years' experience of IT Consulting experience.
• Minimum of 8-10 years' experience in the technology field with deep hands-on experience.
• Minimum of 8-10 years' experience of supporting technology infrastructure.
• Minimum of 5 years' experience with VMware ESX Server or VMware products.
• Detailed knowledge of Microsoft (Windows Server 2012/2016 (2019 a plus), Microsoft Exchange,
Office 365 and Active Directory)
• Experience in supporting and knowledge of Windows 10 and macOS.
• Setup, operation and troubleshooting of TCP/IP networking
• Thorough knowledge of desktop and business/technical support systems.
• Experience with VoIP and network security is a plus.
• 5+ years of experience with troubleshooting carrier and various connectivity issues for TDM, and IP
networking fundamentals, including subnetting, router login procedures and assignment of routing
protocols.

CLEARANCE:
U.S. Citizenship
Public Trust
Must pass background investigation

EDUCATION:
BSc/BA in computer science, IT or relevant field; MSc/MBA in business a plus

CERTIFICATION - A minimum of 2 certifications required from list below:
• CCNA
• MCSA
• MCSE
• VCP
• Windows Server 2016/2019 Certification
• ACSP (Apple Certification

Additional Provisions:
• Must be able to obtain a Position of Public Trust Clearance
• Pass both a client mandated clearance process to include drug screening, criminal history check and credit check.
• All candidates must be a US Citizen only
• Candidate must have lived in the United States for the past 5 years.
• Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)