Sprinkler Service Technician

What we offer Competitive Starting Pay Paid Training Global Advancement Opportunities Company Vehicle (as applicable) Referral Bonuses Comprehensive Benefits Medical / Dental / Vision insurance Health Savings Account (HSA) Life Insurance 401(k) savings plan with company match Short-Term and Long-Term Disability Employee Assistance Program Wellness Program And more! What you will do Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representatives and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications, including wet (steel, copper, and CPVC), dry, pre‑action, deluge, and fire pumps. Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices, bulletins, modification notices, etc., to diagnose and repair equipment. Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals. Exhibit effective customer service skills by consistently communicating with district staff and customers to ensure complete customer satisfaction. Electronically complete Service Acknowledgements with proper coding and obtain customers’ signatures. Participate in a scheduled on‑call rotation. Perform other duties as assigned. What we look for 5 years of documented experience in Fire Sprinkler/Suppression industry. Experience in reading and interpreting blueprints, submittals, and operational/product manuals. High School Diploma or equivalent required. Must be willing to travel. Ability to follow verbal and written instructions. Capable of performing physical labor to include carrying and moving equipment and tools up to 50–70 lbs. Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, high‑lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. Ability to work flexible hours including weekends to meet customer requirements. Ability to participate in an on‑call rotation schedule. Overnight travel will be required. Demonstrate a high level of customer service. Maintain truck inventory to ensure timely response to customer needs. Ability to adhere to, implement, and always follow safety guidelines and procedures. Strong organizational skills, positive attitude, and ability to learn quickly. Possess a valid driver’s license and driving record that meets company requirements. Able to pass a pre‑employment background, motor vehicle, and drug test. Must possess and retain current State Fire Protection License or Journeyman License valid. Preferred: NICET Level II. Hourly Range: $26.50 – $36.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. All hiring decisions are ultimately made by human reviewers. To view more information about your equal opportunity and non‑discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here. #J-18808-Ljbffr YDU JC Air Cond & Ref Inc.- Dubai