Application Admin II (Engineering Application/CAD Systems)

Join our team! Our mission is BUILDING COMMUNITIES. IMPROVING LIVES. With a history spanning over 110 years, HR Green has consistently delivered on this mission, establishing ourselves as a trusted partner for our colleagues, clients, and communities alike. Each day, we work to find solutions that inspire our employees and fit our clients' needs to build trust to exceed their expectations. As a leading player in the industry, we're proud to be ranked No. 168 on Engineering News Record's Top 500 Design Firms list in 2025. Our unwavering dedication to cultivating an exceptional workplace environment has earned us the distinguished honor of being recognized as a Best Place to Work.SummaryOur engineers, planners, and surveyors depend on a fast, reliable engineering application environment to deliver client work on schedule, and this role is what keeps it running. As our senior Application Administrator, you will be the primary administrator and technical lead for our engineering design and GIS platforms (Autodesk, Bentley, and Esri) and a broad portfolio of desktop, web, and business applications across virtual and physical workstations. You will build and maintain our application packaging and deployment automation, administer licensing, serve as our primary technical contact with engineering software vendors, and be the escalation point for our Service Desk on complex application issues.This is a technical IT position, not a CAD or drafting role. You will partner closely with our CAD, BIM, and GIS managers, who own design standards and content, to package, deploy, and support those standards technically. Because deployments and upgrades are typically scheduled outside production hours so project teams aren't interrupted, regular evening and weekend maintenance windows are a normal part of this job, and you will participate in the IT on-call rotation.What You'll DoServe as the escalation point for complex application issues across engineering, productivity, and business applications, resolving them or driving them to resolution with vendorsLead operational support of our CAD/BIM and GIS platforms: version standardization, deployment of the workspaces and standards our CAD managers develop, add-in compatibility, and performance on virtual and physical engineering workstationsDesign, build, test, and maintain application packages and deployment automation; test updates and patches before production releaseAdminister license managers and licensing portals, monitor utilization and compliance, and align licensing with project staffing needsImplement application monitoring, identify recurring failures, and drive permanent fixes and automationMentor the Application Administrator I and Service Desk staff, and maintain the documentation and knowledge base that keeps support consistent across officesPerform other duties as assignedWhat We're Looking forAssociate degree in a related field or equivalent experienceFour or more years in application administration, technical support, or IT operations, including hands-on production support of engineering design (CAD/BIM) or GIS applicationsExperience in application packaging, deployment automation, and endpoint-management tools in a virtual desktop and physical workstation environmentWorking knowledge of engineering software licensing models and license-manager administrationExperience managing vendor support cases through to resolutionClear written and verbal communication and the ability to explain technical issues to non-technical colleaguesValid driver's license, the ability to travel to regional offices, and availability for regular evening and weekend deployment windows and an on-call rotationIT experience within an AEC or professional-services firm, including project collaboration and document-management platforms, is preferredExperience supporting graphics-intensive applications on virtual desktop infrastructure is preferredScripting or automation experience, ITIL familiarity, and relevant vendor or endpoint-management certifications are a plusCompensation Range$89,875.00 - $122,000.00The expected compensation range for this position is displayed in accordance with the Illinois Salary Transparency amendment to the Equal Pay Act of 2003. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The total annual compensation package may consist of a base salary and eligibility to participate, after a qualifying period, in our performance and discretionary incentive bonus program(s).Benefits:Not only does HR Green provide you with a place to grow, thrive, and enjoy your work, but we are also dedicated to delivering a comprehensive and multi-faceted benefits package. Visit our website for detailed total rewards information. HR Green is proud to be an affirmative action/ equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other classification protected by applicable federal, state or local law.