Loan Processor IV - Mortgage Lending (HYBRID)

Work Location Charlotte, North Carolina, United States of America Hours 40 hours per week Pay Details $24.00 - $33.50 USD per hour TD is committed to providing fair and equitable compensation opportunities to all colleagues. Base pay may vary based on skills, experience, location, and business needs. Line of Business Personal & Commercial Banking Job Description The Loan Processor IV provides support to the lending areas by reviewing the accuracy of mortgage and consumer loans from conditional approval to closing. This position will be hybrid with 4 days per week onsite in the near future. Responsibilities Review and verify borrower documents, title, HOI, and other required documentation. Order and follow up on third‑party services such as title, HOI, 4506T, payoffs, written verifications, and subordinations. Process complex loans including self‑employed income, CEMA, condos and co‑ops, government, right‑step, jumbo, and wealth products. Own borrower communication through the loan file from conditional approval to closing. Validate that all documents required by underwriting are present, accurately indexed, and meet stated requirements. Ensure all required data fields are complete and resolve third‑party conditions. Interact with vendors and obtain necessary documentation from homeowners insurance providers, title companies, and homeowner associations. Document all interactions and maintain accurate records. Assist or train junior loan processors and provide mentorship. Perform pre‑underwrite and act as subject‑matter expert for special projects when required. May serve as a manager delegate in certain circumstances. Education & Experience High school diploma or GED. 5+ years of loan documentation experience. Knowledge of bank loan products and policies. Experience with lending software. Detail‑oriented, multitasker, able to handle heavy workload and meet strict deadlines. Excellent oral and written communication skills. Solid knowledge of state regulations. Proficient PC skills. Preferred Qualifications 3–5 years of loan processing experience. Experience processing government loans (FHA, VA, USDA). Prior experience with Encompass. Benefits Our Total Rewards package includes base salary and variable compensation, health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition. Equal Employment Opportunity TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state or local law. Accommodations TD Bank provides accommodations for applicants with disabilities. Please email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io, including your full name, best way to reach you, and the accommodation you need to assist you with the application process. #J-18808-Ljbffr