Assistant Shop Manager

Benefits:

Bonus based on performance

Paid time off

Training & development

Free uniforms

Competitive salary

Employee discounts

Position Summary The Assistant Shop Manager is a hands‑on leadership role that supports daily shop operations while performing vehicle service and repair. This position helps ensure efficient workflow, reinforces technician productivity, and maintains quality and safety standards. A successful candidate will demonstrate strong technical proficiency and team‑leadership skills.

Core Responsibilities

Daily Operations & Workflow

Coordinate vehicle flow from drop-off through inspection, repair, and customer delivery.

Monitor bay activity and technician progress to ensure jobs are completed on schedule.

Identify and resolve workflow delays or resource gaps.

Ensure accurate documentation and proper closure of all work orders.

Hands‑On Technical Work

Perform general service and diagnostic repairs as needed.

Assist with high-volume jobs including oil changes, brakes, and electrical repairs.

Uphold shop quality standards and safety protocols.

Model efficiency and excellence by actively working alongside the team.

Sales & Margin Support

Support the execution of shop KPIs (car count, hours sold, average repair order, and gross profit).

Ensure proper application of fees and adherence to shop processes.

Collaborate with the front counter team to align workflow with daily targets.

Team Leadership

Lead daily huddles to set priorities and communicate focus areas.

Coach technicians on standards, productivity, and shop discipline.

Assist with onboarding, mentoring, and performance follow-up for team members.

Foster a culture of accountability, teamwork, and professionalism.

Job Mix & Quality Execution

Monitor high-volume and high-profit services for consistent execution.

Track cycle times and comebacks to identify process or training gaps.

Reinforce upsell opportunities and bundled service offerings.

Performance Expectations

Deliver consistent shop productivity, quality, and cycle-time results.

Perform high-quality repairs while maintaining high standards for safety and performance.

Support leadership in maintaining a fast-paced, customer-focused shop environment.

Minimum Qualifications

3 or more years of experience as an automotive technician.

Prior experience in a leadership, working foreman, or team lead role preferred.

Strong knowledge of general service and diagnostics.

Ability to lead by example and communicate expectations clearly.

Familiarity with shop management systems (e.g., Tekmetric) preferred.

Reliable, punctual, and committed to team success.

Work Schedule & Requirements

Full-time, including Saturdays and peak business hours.

Ability to stand and walk throughout the workday and lift up to 50 lbs as needed.

Comfortable working in a physically demanding shop environment.

Why Meineke? Meineke values personal and professional growth. Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends. Join a team of driven and talented individuals who share your passion for high-quality repair work, and enjoy a supportive and collaborative work environment that encourages growth and camaraderie. With locally-owned Meineke shops, you’ll experience a sense of community and connection with both customers and fellow team members.