Clinical Support Specialist

The Clinical Support Specialist (CSS) is a qualified licensed professional nurse. The CSS is responsible for supporting the clinical operations and tasks in an assigned office/market/state. The CSS functions within state, federal and accreditation guidelines.In this role, you will report to the Director of Nursing (DON)/Director of Patient Care Services (DPCS)/Clinical Supervisor (CS). Duties/Responsibilities Completes Quality Assurance Audits of medical records to include daily visit/shift notes and OASIS documents as applicable, to ensure proper and accurate documentation to maximize reimbursement and compliance through looking for appropriate documentation, medical necessity visit utilization, adherence to the care plan, care coordination and any other documentation applicable Assist with order tracking, including 485 as needed to include sending, tracking and follow up Assists with Face to Face gathering and tracking and other physician verification processes as requested Assists with care coordination and documentation Keeps current on all clinical compliance information and can apply/teach that knowledge consistently Reports any clinical compliance or billing issues that affect outcomes and/or reimbursement to supervisor Discusses clinical questions and provides education directly with field staff during the review process (phone/email/through EMR) Recognizes the need for a high degree of accuracy and educates field staff to deficiencies Attends in-services and continuing education as applicable Functions as member of committees for the position as assigned and applicable Attains goals as set forth in annual performance evaluation and the corporate compliance goals Submits documentation within required timeframes Maintains strict confidentiality on patient, agency, and employee matters Assists with quarterly PI process as requested Performs other duties as assigned Required Skills/Abilities/Knowledge Knowledgeable on computer system to include back office and device versions and can educate on the systems as needed and requested Excellent verbal, written and computer communication skills Excellent organization, time management and problem-solving skills Able to work and communicate well with multiple teams within the organization to promote viable, ethical, and cost-effective solutions.Able to effect buy-in from multiple levels of authority Able to effectively deal with change Able to complete projects within specific timetables Ability to work in all computer systems being utilized Excellent knowledge of processes or ability to learn and implement Ability to be well organized and prepared Excellent attendance and ability to deal with teammates in an acceptable manner to further the goals of the team Requires the ability to use logical and scientific thinking to interpret technical data and solve a broad range of problems including the ability to use complex techniques to assess situations Requires the ability to interpret, adapt and react calmly under stressful conditions Must be able to relate cooperatively and constructively with clients and co-workers and effectively monitor and develop the abilities of subordinates Requires the ability to communicate verbally and in writing and to maintain confidentiality of sensitive information Must display strong leadership skills under all circumstances Education/Experience/Licenses/Certifications Minimum of one (1) year of experience in home health (preferred) Active Nursing License required. Maintains licensure requirements as applicable to the position/state Physical Requirements “You are not required to disclose information about physical or mental limitations that you believe will not interfere with your ability to do the job. However, you should disclose any physical or mental impairment for which special arrangements or accommodations are needed to enable you to perform the essential functions of the job. Your description of any impairment and suggestions for reasonable accommodations will be considered in providing reasonable accommodations.” Requires the ability to write, dictate or use a keyboard to communicate directives. Utilizes proper body mechanics in multiple environments. Requires the ability to function in multiple environments. FLSA Status : Non-Exempt EEO Status : Administrative Support Workers Benefits + Perks of Joining the Team Select Family Medical, Dental, and Vision Insurance 401(k) Referral Program Paid, hands-on training Weekly pay Tuition Assistance Programs and Continuing Education opportunities Nursing programs for new graduates available! Pay Range: $25.00 - $35.00 / hour Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer. Team Select Home Care Improving patient's lives at home. Enhancing employee's lives with a culture of passion and dedication. Join our team! Team Select offers compassionate, personalized home care solutions for adults and children, focusing on private duty nursing, personal care, and family caregiving services. Hospitals and Health Care Company size 5,001–10,000 employees Company type Privately held Total funding 0 Private Equity Momentum Team growth 8% in 12 mo 2,169 employees on LinkedIn Feb 22 May 26 Employee experience What it’s like inside 3.4 318 reviews 70% would recommend Culture & values Culture & values 3.5 Work-life balance Work-life balance 3.6 Career opportunities Career opportunities 3.4 Compensation & benefits Compensation & benefits 2.6 Capital Funding history Private Equity - Court Square Capital Partners May 2023 Private Equity - Tenex Capital Management Oct 2017 Footprint Where they work 2999 N 44th St, Suite 100, Phoenix, Arizona 85018, US 1125 Kelly Johnson Blvd., Suite 221, Colorado Springs, Colorado 80920, US 3025 S Parker Road, Suite 930, Aurora, CO 80014, US 3855 Precision Drive, Suite 150, Loveland, CO 80538, US 12747 Olive Blvd, Suite 375, St. Louis, MO 63141, US 1407 Fortino Blvd, Pueblo, Colorado 81008, US 25401 Cabot Rd, Suite 117, Laguna Hills, California 92653, US 1420 Kensington Rd, Suite 106, Oak Brook, Illinois 60523, US 8275 Allison Pointe Trail, Suite 350, Indianapolis, Indiana 46250-0038, US 8200 N Mopac Expy, Unit 215, Austin, Texas 78759, US 3800 Maple Ave, Suite 435, Dallas, Texas 75219, US 100 Lexington Street, Suite 326, Fort Worth, Texas 76102, US 3131 Eastside St, Suite 275, Houston, Texas 77098, US 84 NE Loop 410, Suite 375, San Antonio, Texas 78216, US 950 W Main St, 151, Lake Zurich, Illinois 60047, US 1309 W 15th St, Suite 210, Plano, Texas 75075, US 38975 Sky Canyon Dr, Suite 102, Murrieta, California 92563, US 1869 Charter Ln, Suite 202, Lancaster, Pennsylvania 17601, US 413 N Washington Street, Suite 1, Kokomo, IN 46901, US 7771 W Oakland Park Blvd, Suite 218, Sunrise, Florida 33351, US 9250 Baymeadows Rd, Suite 450, Jacksonville, Florida 32256, US 8200 NW 41st St, Suite 305, Doral, Florida 33166, US 4905 W Laurel St, Suite 100, Tampa, Florida 33607, US 2100 SE 17th Street, Unit 702, Ocala, FL 34471, US 12381 S Cleveland Ave, Suite 406, Fort Myers, Florida 33907-3893, US 3221 17th Street, Suite 2, Columbus, IN 47201, US 648 S Barranca Ave, Covina, California 91723, US 875 Concourse Pkwy S, Suite 135, Maitland, Florida 32751-6147, US 12 Stiles Rd, Salem, New Hampshire 03079, US 100 Front St., Suite 1275, Conshohocken, PA 19428, US 4004 E. Morgan Ave, Suite 201, Evansville, Indiana 47715, US 5614 Industrial Road, Suite 105, Greenwood, Indiana 46413, US 555 East County Line Road, Suite 205, Greenwood, IN 46143, US 400 Missouri Ave, Suite 103, Jeffersonville, Indiana 47130, US 257 Indiana Ave, Suite B, Vaparaiso, IN 46383, US 190 Congress Park Dr, 140, Delray Beach, Florida 33445, US 311 Park Place Blvd, Suite 140, Clearwater, Florida 33759, US 3928 McCarty Ln, Suite C, Lafayette, Indiana 47905, US 1800 4th Ave E, Olympia, Washington 98506, US 1303 N Division St, Suite E-4, Spokane, Washington 99202, US 1616 E Millbrook Rd, Suite 240, Raleigh, North Carolina 27609, US 1018 Grandiflora Dr, Suite B, Leland, North Carolina 28451, US 12461 Veterans Memorial Hwy, Suite 590, Douglasville, Georgia 30134, US 701 NE 136th Ave, Suite 200, Vancouver, Washington 98684, US 9301 S Innovation Dr, Suite 120, Daleville, Indiana 47334, US 15 Rye St, Suite 307, Portsmouth, New Hampshire 03801, US 3972 W Eau Gallie Blvd, Suite 104, Melbourne, Florida 32934, US 140 Wood Rd, 300, Braintree, Massachusetts 02184, US 811 Glenwood Ave, # 290, Minneapolis, Minnesota 55405, US 3200 Troup Hwy, Suite 135, Tyler, Texas 75701, US #J-18808-Ljbffr