Supervisor, IT Service Delivery

Job Description:

Job Summary: Plan, organize, and supervise staff assigned to implement and maintain organization-wide integrated data systems including networks and software applications operating on various platforms.


Essential Job Duties and Responsibilities:

• Plans, organizes, and supervises staff for the implementation and maintenance of integrated data systems, networks, and software applications.
  
• Oversees organization-wide IT infrastructure, ensures seamless operation on various platforms.
  
  
• Safeguards compliance with organizational policies and industry standards.
  
• Collaborates with cross-functional teams to achieve integrated and efficient data systems.
  
  
• Provides strategic direction for IT initiatives and technological advancements.
  
• Monitors and optimizes network performance to meet organizational objectives.
  
• Stays current with industry trends and recommends technology upgrades as needed.
  
  

Education and Experience Requirements:


Bachelor's degree in Computer Science, Digital Programs, IT Systems, or related field. Advanced or Master's degree in related field preferred. 6 years' experience in IT Management or related position. 8+ years' experience preferred. Certifications in big data analytics or coding programs such as Python, JavaScript, or C++ is a plus.


Knowledge, Skills, and Abilities:

• Must demonstrate analytical, problem solving, and interpersonal skills.
  
  
• Excellent written and verbal communication skills.
  
  
• Able to work independently and with others.
  
  
• Strong technical computer programming and trouble-shooting skills.
  
  
• High attention to detail.
  
  
• Demonstrates strong multi-tasking capabilities and organizational skills.
  
  
• Leadership and effective team management.
  
  

Work Environment:

• Frequent exposure to manufacturing facilities with seasonal hot and cold temperatures, dust, and some chemical fume exposure.
  
  
• Ability to sit comfortably for prolonged periods of time.
  
  
• Occasional travel as the job may require visiting customers and project sites.
  
  

Work Environment:

• Work is performed in a climate-controlled office setting.
  
  

Disclaimer:


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.