Lead Call Center Supervisor — Billing & Customer Service
City-of-Richmond,-Va
The City of Richmond Department of Public Utilities - Customer Service Division is seeking a Customer Service Supervisor to lead call center and billing operations. This role involves supervising staff, applying policies, managing customer flow, and preparing monthly reports. The incumbent will conduct training, address escalated inquiries, resolve billing issues, and ensure accurate data entry and account changes. Overtime, night and weekend work may be required. #J-18808-Ljbffr City-of-Richmond,-Va
Vacancy posted 4 days ago
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